Jobs in Richmond, BC

Job summary

Provide exceptional customer service, assess customer needs, and guide customers toward suitable appliance solutions to close sales. Meet individual sales targets, explain appliance features and benefits, promote extended service plans and credit, and assist with related products, special orders, and installation services.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Job Overview Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Tasks & Responsibilities Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions Proactively identify customers who need help or have a problem, by asking open ended questions Explaining products features and benefits of appliances Assisting customers with product knowledge in adjacent departments, special orders and installation services Preferred Qualifications 1-2+ years of experience working in a sales driven environment Experience selling major appliances would be an asset Ability to work a flexible schedule including evenings and weekends Excellent reading, communication, math and customer service skills Excellent decision making ability and problem solving skills Proficiency with computers Detail oriented The pay range for this position is between $22.05 - $24.05

What you’ll do

Provide exceptional customer service, assess customer needs, and guide customers toward suitable appliance solutions to close sales. Meet individual sales targets, explain appliance features and benefits, promote extended service plans and credit, and assist with related products, special orders, and installation services.

Requirements

The posting prefers 1–2 or more years of experience in a sales-driven environment; major appliance sales experience is an asset. Candidates should have strong communication, reading, math, customer service, decision-making, problem-solving, and computer skills, be detail-oriented, and be available for flexible schedules including evenings and weekends.

Listed skills

• Reading comprehension · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Communication · Preferred
• Consultative Selling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Appliance Product Knowledge
• Needs Assessment
• Consultative Selling
• Sales Target Achievement
• Problem Solving
• Decision Making
• Communication
• Reading Comprehension
• Mathematics
• Computer Proficiency
• Attention to Detail
• Special Orders
• Installation Services

Job areas

• Sales
• Retail
• Customer Service & Support