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Job summary

The Athletics Support Staff is responsible for monitoring gymnasium and climbing wall facilities to ensure a safe and welcoming environment for students. They also assist with equipment management, facility maintenance, and provide customer service during athletic activities and external rentals.

Job details

Athletics Support Staff Reports To: Interim Manager, Pembroke Operations Mission: To create an environment that inspires a passion for student success. Desired Results of the Position: Contributes to the Algonquin Students’ Association (SA) strategic vision of creating a prideful and spirited campus while upholding the professional image of the SA and respecting the impact Athletics and Recreation has on the Algonquin College community. Nature and Scope: The Athletics Support Staff will assist in the delivery of well-rounded athletic and recreation activities that will create enjoyment and engagement for the Algonquin student body and community. Upholding the professional image of The Students’ Association. Job Duties: Monitor the Gymnasium and Climbing Wall to ensure a safe and welcoming environment Change climbing holds and routes regularly Check the proper completion of waivers before allowing each user on the climbing wall Engage with students, share athletics information, and promote upcoming activities Collaborate with the Operations Assistant to prioritize tasks Set up, rearrange, and dismantle equipment as required Serve as an on-site contact during external rentals, answering questions, reporting concerns, and promoting a welcoming atmosphere Maintain a high standard of customer service and engagement throughout all related facilities Assist with inventory management and the exchange of athletics equipment Follow closing procedures in athletic facilities, including clean-up, reporting issues, and equipment malfunctions Uphold and promote all health and safety protocols as required by the Students’ Association and the Occupational Health and Safety Act of Ontario Assist in maintaining the Gymnasium and Fitness Zone facilities, ensuring it remains clean, organized, and safe Additional support for general facility operations may be assigned as needed. Core Competencies: Highly motivated Excellent customer service skills and strong interpersonal skills Ability to work in a team environment Well organized Flexible and cooperative Responsible, punctual, and reliable Attentive to the diverse and inclusive student culture Qualifications: Must be able to work a flexible work week, including some evenings and weekends. Ability to lift equipment up to 50lbs. Experience working in athletics, rock climbing, or customer service is seen as an asset. Must be enrolled and maintain status as an Algonquin College Student for the 2026/2027 school year.

What you’ll do

The Athletics Support Staff is responsible for monitoring gymnasium and climbing wall facilities to ensure a safe and welcoming environment for students. They also assist with equipment management, facility maintenance, and provide customer service during athletic activities and external rentals.

Requirements

Candidates must be enrolled as an Algonquin College student for the 2026/2027 school year and possess the ability to lift up to 50lbs. A flexible schedule including evenings and weekends is required, and experience in athletics, rock climbing, or customer service is considered an asset.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Reliability · Preferred
• interpersonal skills · Preferred
• punctuality · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Interpersonal skills
• Teamwork
• Organization
• Flexibility
• Reliability
• Punctuality
• Safety protocols
• Inventory management
• Facility maintenance
• Rock climbing
• Communication
• Lifting Ability
• Self-Motivation
• Strategic Planning
• Customer Service
• Occupational Safety And Health
• Facility Operations
• Interim Management
• Interpersonal Communications
• Inventory Management
• Operations
• Prioritization

Job areas

• Sports & Recreation
• Customer Service & Support
• Administrative
• Athletics Staff
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