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Job summary

Deliver excellent customer and community experiences, prepare food and beverages to quality standards, and maintain store cleanliness and merchandising. Support store operations through cash handling, ordering, supplier relationships, regulatory compliance, and arranging staff coverage when needed.

Job details

About The Organization Dark Horse Espresso Bar is a pioneer in the Toronto specialty coffee community and has become a hotspot attracting those who like great coffee, handmade pastries, and a comfortable environment. Dark Horse is a place where they could come to relax, reflect or socialize, and re-energize with seriously great coffee. Over the past 15 years, we have evolved from one beloved neighborhood cafe to a collection of six shops in vibrant neighborhoods across the city. About The Position The Barista of Dark Horse’s cafe will work closely with the Store Manager to maintain an incredible employee and customer experience. Candidates should possess a business sense, natural hospitality and soft-skills. The successful candidate will be excited at the chance to grow a coffee focused hospitality business and embrace the challenges that come along with it. Key Responsibilities Leading by example to deliver an incredible experience for all customer and community members Build a network of promoters in the business community. Support in-store merchandising to showcase our products and drive financial performance Follow all operational policies and procedures, including those for cash handling & safety, security during each shift Take food and beverage orders using POS system Ensure that our product recipes meets the highest quality standard. Support standing relationships with current supplier and developing new relationships Oversee business and employment regulations in compliance with Ontario’s standards. Act as buffer or assign other staff members to fill-in for any sick or absent staff members when necessary. Manage an optimized and efficient ordering processes Knowledge of Health, Safety and Food Handling Practices- ensuring they are upheld Keep the store in an excellent condition of cleanliness and merchandising Requirements Minimum 1 years in Food Retail Management Must have 1 year experience as Barista Smart Serve Certification is an asset Experience or knowledge in an Retail setup Ability to stand for extended periods and lift up to 25-30 pounds Basic math skills and ability to handle cash transactions. Passionate about food and committed to a best in class customer experience Part Time availability. Availability & Compensation Expected hours: up to 25 hours per week Part Time- Early morning and weekend availability required. Hourly wage of up to $18.50 per hour depending on experience. Our corporate benefits are available for all supervisory positions. This position also participates in gratuities provided by customers in store, according to our tip allocation policy, as well as variable compensation related to the top line success of the store. What We Offer A fast-paced environment with plenty of room to learn and grow, while also contributing to a successful and exciting business environment. Big League Food Company (parent company of Dark Horse Espresso Bar) is the next generation of beloved food brands. Our goal is to maintain the magic of local food brands while building category leaders. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.

What you’ll do

Deliver excellent customer and community experiences, prepare food and beverages to quality standards, and maintain store cleanliness and merchandising. Support store operations through cash handling, ordering, supplier relationships, regulatory compliance, and arranging staff coverage when needed.

Requirements

Requires at least one year of food retail management experience and one year of barista experience; retail knowledge and Smart Serve certification are assets. Candidates need strong hospitality and customer service, basic math and cash-handling ability, availability for early mornings and weekends, and the ability to stand for extended periods and lift 25–30 pounds.

Benefits

• Gratuities • Variable Compensation

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Retail operations · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Hospitality
• Barista Skills
• Food And Beverage Preparation
• Point-Of-Sale Operation
• Cash Handling
• Merchandising
• Inventory Ordering
• Supplier Relationship Management
• Food Safety
• Health And Safety Compliance
• Staff Scheduling
• Business Development
• Basic Math
• Retail Operations
• Cleanliness And Sanitation

Job areas

• Food & Beverage
• Hospitality
• Retail
• Management & Leadership
• Customer Service & Support