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Job summary

The bartender is responsible for mixing and serving alcoholic beverages while providing excellent customer service to guests. They also handle inventory, maintain cleanliness of the bar area, and process various payment transactions.

Job details

Title Bartender REPORTS TO Food and Beverage Supervisor/Manager SUMMARY The Bartender is a vital member of the customer service team. They are responsible for mixing and serves drinks to guests, either at the bar, or through waiters and waitresses who place drink orders for dining room customers. CORE COMPETENCIES * Customer Service * Interpersonal Awareness * Team Work * Communication JOB DUTIES * Check customers’ identification and confirm it meets legal drinking age requirements * Comply with all food and beverage regulations and PURE Policies and guidelines * Receiving and order guests’ meals and communicate clearly to the kitchen staff of any special requirements * Prepare and serve alcoholic beverages to guests following all AGLC and PURE policies and procedures * Following all standardized drink recipes * Handling bar opening and closing inventory counts * Assessing bar customers’ needs and preferences and making recommendations using suggestive selling techniques to enhance the guest experience * Interacting with guests and respond knowledgeably to inquiries about the menu, prices, promotions, specials, services, and features of the casino * Completing various opening, closing, and side duties such as cleaning and restocking glasses and disposable items (napkins, straws, utensils, coasters), wiping down service well liquor bottles, cleaning soda and liquor guns, wiping bar tops and counters, chairs, and stools, emptying, rinsing, and sanitizing bar sink and ice well, wiping down displayed liquor bottles and pour spouts, cleaning the cash register, POS and debit terminals. * Restocking perishable items and cutting fruits needed in the bar. Covering and storing perishable items with proper dated labels. * Serving food and beverages to guests following proper standards and guidelines * Following all food and beverage safety and sanitation practices * Handling various cash, comp, debit, and credit transactions accurately and efficiently * Making eye contact and offer a warm sincere greeting and fond farewell * Using guests name at least once in every transaction * Thanking the guest for visiting and ask about additional needs * Providing support as a Food and Beverage Server when required * Handling any additional responsibilities, in various Food and Beverage outlets, as assigned REQUIREMENTS * Previous experience working in a fast-paced restaurant or bar environment * 18 years of age or older * AGLC Pro-Serve certification * Able to maintain security clearance * A team player who is willing to learn new skills * Be approachable and hospitable * Enjoy working in a fast-paced environment with a variety of customers * Possess high standards in customer service * Must be available to work days, evenings, and weekends * Fluent in the English language * Have reliable means of transportation WORK CONDITIONS * Must be able to stand for prolonged periods of time * At times may have to deal with unruly or intoxicated guests * Must be able to carry out light cleaning duties * Must be able to work in a fast-paced working environment

What you’ll do

The bartender is responsible for mixing and serving alcoholic beverages while providing excellent customer service to guests. They also handle inventory, maintain cleanliness of the bar area, and process various payment transactions.

Requirements

Candidates must be at least 18 years old and possess an AGLC Pro-Serve certification. Previous experience in a fast-paced restaurant or bar environment is required, along with the ability to maintain security clearance.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Sanitation · Preferred
• Inventory management · Preferred
• Bartending · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Bartending
• Cash handling
• Inventory management
• Suggestive selling
• Communication
• Teamwork
• Food safety
• Sanitation
• POS systems
• Drink preparation
• Interpersonal awareness
• Willingness To Learn
• Cash Register
• Customer Service
• English Language
• Selling Techniques
• Hospitality
• Recipes
• Restaurant Operation
• Security Clearance

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Security & Safety
• Bartender
• Bartenders