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Job summary

Support daily store operations by processing transactions, maintaining clean and well-stocked displays, and helping execute promotions. Engage customers with helpful service and product advice while collaborating with the team to meet sales targets and maintain a welcoming store environment.

Job details

Department: Canada Retail Location: Orchard Park Kelowna (OCP) Compensation: CA$18.25 / hour Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritizing health, safety, and wellbeing. Please note this is a part-time position. Key Responsibilities Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. Share knowledge and skills to support and train both new and existing team members. Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. Accurately process transactions, handling various payment methods with efficiency. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential. We Would Love To Meet Someone Who Is Committed to delivering outstanding customer service. Passionate about retail and eager to share that enthusiasm. Excellent communicators with a friendly and approachable demeanour. Energetic, driven, and determined to complete tasks effectively. Team players who are reliable and trustworthy. What's in it for you? Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 6% vacation pay paid out biweekly A stable, successful and supported environment Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! INDCAN

What you’ll do

Support daily store operations by processing transactions, maintaining clean and well-stocked displays, and helping execute promotions. Engage customers with helpful service and product advice while collaborating with the team to meet sales targets and maintain a welcoming store environment.

Requirements

The role seeks an energetic, reliable team player who is passionate about retail and committed to excellent customer service. Strong communication skills, a friendly manner, and the ability to complete tasks effectively are desired; no specific education or prior experience is stated.

Benefits

• Monthly Bonus Scheme • 50% Colleague Discount • Twice-Yearly Uniform Allowance • 6% Vacation Pay Paid Biweekly • Stable And Supportive Work Environment • Length Of Service Awards

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Reliability · Preferred
• Product Knowledge · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Sales
• Teamwork
• Communication
• Point-Of-Sale Transactions
• Product Knowledge
• Visual Merchandising
• Inventory Replenishment
• Promotional Displays
• Customer Engagement
• Problem-Solving
• Sales Target Achievement
• Store Operations
• Organization
• Reliability

Job areas

• Retail
• Sales
• Customer Service & Support