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Job details

Dispatcher Standard Bus Contracting is seeking a part-time Dispatcher to join our team in Terrace. In this key position, you’ll be integral to the day-to-day operations, handling driver communications, scheduling, and routing to ensure efficient service. We’re looking for an industry professional with a strong commitment to customer service and passenger satisfaction. To thrive in this fast-paced role, the ideal candidate will bring exceptional organizational and multi-tasking abilities. Shift details: Split shift Monday through Friday, 7:00 am – 10:00 am and 2:00 pm – 5:00 pm Wage: $26.00 per hour Duties and Responsibilities: * Dispatch day-to-day communication regarding fleet units * Provide tactful and professional phone assistance * Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures * Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment * Work independently to resolve customer/passenger issues in a professional and friendly manner * Administrative duties as required (payroll, filing, and reports) Desired Requirements: * Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment * Excellent verbal and written communication skills * Experience in the transportation industry is an asset * Strong computer skills using Microsoft Office, Outlook and confidence in using database systems * Must have previous experience in administrative duties * Extensive knowledge of Terrace and area * Clear criminal record

What you’ll do

The dispatcher coordinates daily fleet operations, including driver communication, scheduling, and routing to ensure efficient service. They also handle administrative tasks such as payroll, filing, and reporting while resolving passenger issues.

Requirements

Candidates should possess strong organizational, multi-tasking, and computer skills, particularly with Microsoft Office and database systems. Previous administrative experience is required, and knowledge of the Terrace area is essential.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Filing · Preferred
• Communication · Preferred
• Reporting · Preferred
• Multi-Tasking · Preferred
• Payroll · Preferred
• Microsoft Office · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatching
• Scheduling
• Routing
• Customer service
• Organizational skills
• Multi-tasking
• Communication
• Microsoft Office
• Outlook
• Database systems
• Administrative duties
• Payroll
• Filing
• Reporting
• Time management
• Tactfulness
• Database Systems
• Organizational Skills
• Administrative Functions
• Customer Service
• Computer Literacy
• Microsoft Outlook
• Multitasking
• Operations
• Time Management

Job areas

• Transportation
• Logistics
• Administrative
• Customer Service & Support
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance