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Job summary

The Food Services Supervisor provides leadership and direction to team members while ensuring adherence to food safety, quality, and operational standards. They are responsible for managing on-shift staffing, inventory levels, and resolving guest concerns to ensure an exceptional customer experience.

Job details

Position Type: Seasonal Contract, Part-Time and Full-Time Positions Available Hours of Work: Variable - Monday through Sunday, days and evenings – Holidays, as required Location: Orono, Ontario Reporting to: Food Services Assistant Manager & Food Services Manager Start Date: November 2026 At Brimacombe ski area we don’t just offer skiing and snowboarding, we offer a place for all ages to get outside, enjoy the fresh air and create memorable family experiences! We are currently seeking outgoing, customer-focused team members to help us turn everyday visits into wonderful winter memories. As a supervisor in our Food Services department, you will take a lead role in creating unforgettable customer experiences, as well as defining the culture of our team. Key Responsibilities Provide leadership, direction, and support to Food Services Team Members while on shift, ensuring Brimacombe policies and standards are followed. Manage on-shift staffing, including positions, breaks, attendance, and adjustments based on business levels. Oversee daily food service operations, ensuring service areas are properly staffed, stocked, organized, and ready for guests. Ensure food safety, sanitation, allergen procedures, temperature controls, and safe food-handling practices are followed. Maintain high standards for food quality, presentation, portion control, cleanliness, and guest service. Monitor inventory and food production levels, communicate shortages, and help minimize unnecessary food waste. Provide exceptional guest service and take the lead in resolving guest concerns or service issues. Ensure opening, closing, cleaning, and operational procedures are completed properly. Support the training, coaching, and development of Food Services Team Members. Communicate operational, staffing, safety, equipment, or performance concerns to Food Services management. Support special events, group functions, and other Food Services operations as required. Lead by example and promote teamwork, professionalism, safety, accountability, and a positive working environment. Be ready to assist wherever needed to support successful Food Services operations at Brimacombe. Qualifications Previous food service, restaurant, concession, cafeteria, or hospitality experience preferred Previous leadership or supervisory experience in a food service environment preferred Valid Food Handler Certification required prior to opening day Knowledge of safe food handling, sanitation, food storage, and allergen procedures Experience with food preparation, cooking, serving, and maintaining food quality standards Ability to lead and support staff in a busy, fast-paced food service environment Strong communication, organization, and time-management skills Strong commitment to cleanliness, food safety, and exceptional guest service Ability to monitor inventory, food production, portion control, and product availability Reliable, detail-oriented, and able to work effectively as part of a team Successful completion of an OSSD, or equivalent experience To Apply: Please complete an electronic application by clicking the APPLY button associated with this posting. We are currently not taking any applications in-person. Hiring Timeline: Interviews will be scheduled upon receipt of qualified applications. We thank all applicants who respond, but only those selected for an interview will be contacted. Job posting will remain open until all positions are filled. Training will begin in November Regular hours will begin in December dependant on weather, start up and agreed upon availability of applicant. Brimacombe is an equal and fair employer. Brimacombe is committed to an environment that is barrier free; if you require an accommodation throughout the recruitment and employment process, we will work with you to meet your needs. Information provided in all applications for employment is treated confidentially and pursuant to Brimacombe's privacy policy. By submitting an application you certify that the statements made by you are true and complete to best of your knowledge. You acknowledge that any misrepresentation made by you in connection with your application will be sufficient cause for rejection of your application or, if hired, for termination. You authorize investigation of all statements contained in your application and release from liability any person or company furnishing such information.

What you’ll do

The Food Services Supervisor provides leadership and direction to team members while ensuring adherence to food safety, quality, and operational standards. They are responsible for managing on-shift staffing, inventory levels, and resolving guest concerns to ensure an exceptional customer experience.

Requirements

Candidates should have previous food service and leadership experience, along with a valid Food Handler Certification. Strong communication skills and the ability to work in a fast-paced environment are essential for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Communication · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Food safety
• Staff management
• Customer service
• Inventory management
• Food preparation
• Sanitation
• Communication
• Organization
• Time management
• Problem solving
• Teamwork
• Professionalism
• Accountability
• Allergen procedures
• Food Quality Assurance And Control
• Inventory Monitoring
• Supervision
• Food Handler's Card
• Management
• Cleanliness
• Customer Service
• Cooking
• Food Services
• Food Safety And Sanitation
• Food Preparation
• Operations
• Coaching
• Restaurant Operation
• Time Management
• Customer Complaint Resolution
• Detail Oriented

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Sports & Recreation
• Food Service Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers