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Job summary

Welcome and assist clients in person, by phone, and by email, identifying their needs and recommending appropriate foreign exchange products and services. Communicate company policies and applicable regulations professionally while providing accurate service and adapting to client challenges.

Job details

Foreign Exchange Teller – Calgary Downtown Calforex is a Canadian leader in Foreign Exchange services operating 9 retail locations in Canada. At Calforex we take pride in offering our clients competitive personalized foreign exchange services and providing unmatched customer service. Calforex is seeking motivated, talented team members who are dedicated to providing a welcoming and professional environment for our clients and fellow employees. The Position Of Teller Is Of a Front-line Ambassador To Both Our Local Clientele And Tourists From Across The Globe. Success At Calforex Relies On The Following Providing a welcoming and cheerful environment for clients during their transactions in branch and while interacting with clients by phone and email. Engaging with clients to accurately determine their needs and offer appropriate products and services. An aptitude for problem solving and responding flexibly to new challenges. Communicating effectively and professionally with clients regarding Calforex policy and Federal or Provincial regulations for Money Service Businesses. Commitment to on-going training for Anti-Money Laundering and Anti-Terrorist Financing legislation and regulatory requirements. Required Qualifications High school diploma or equivalent. Confident in use of computers, email programs, and basic internet usage skills. Advanced verbal and written communication skills in the following languages: English Minimum 2 years of professional customer service experience. Minimum 2 years of professional cash handling experience. Reliable transportation or ability to commute during Branch hours. Ability to pass a Police Clearance Report. Calforex is committed to providing an inclusive and equitable workplace for all team members and clients. We seek applicants who are committed to upholding these values. Store Location: 317 7th Avenue SW Calgary Alberta T2P 2Y9 Canada. Name* Phone* Email* Message* Desired position* Full-time Part-time Attach Resume* GDPR* By using this form you agree with the storage and handling of your data by this website.

What you’ll do

Welcome and assist clients in person, by phone, and by email, identifying their needs and recommending appropriate foreign exchange products and services. Communicate company policies and applicable regulations professionally while providing accurate service and adapting to client challenges.

Requirements

Requires a high school diploma or equivalent, at least two years of professional customer service experience, and at least two years of professional cash handling experience. Applicants must have strong English communication skills, basic computer and internet skills, reliable transportation or the ability to commute during branch hours, and the ability to pass a police clearance report.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Regulatory Compliance · Preferred
• Cash handling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Foreign Exchange
• Client Needs Assessment
• Problem Solving
• Verbal Communication
• Written Communication
• Computer Skills
• Email Communication
• Anti-Money Laundering Compliance
• Anti-Terrorist Financing Compliance
• Regulatory Compliance

Job areas

• Finance & Accounting
• Customer Service & Support
• Sales