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Job summary

The Sales Associate acts as the face of the brand, creating a best-in-class customer experience through active engagement. They also assist with daily visual and operational maintenance tasks within the store.

Job details

Sales Associate As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store. Join the icebreaker Family Founded in 1995 in New Zealand, icebreaker is a pioneer of ethical and sustainable natural performance apparel. Now a part of the VF Corporation, icebreaker continues to challenge the status quo while championing natural, transparent, and responsible ways to do business. icebreaker looks to nature for the answers and for innovative ways to do more with less. Working with what nature provides and adapting as nature does, icebreaker enables consumers to join a movement towards choosing natural and preserving our planet for generations to come. We are on a mission to be Plastic Free by 2023 and transition all our apparel to merino or plant-based fibers – and we are 91% of the way there! To learn more about icebreaker click here. We’re a community of passionate, authentic, and adventurous achievers! Today, we’re a global brand with a diverse team across the Globe. We strive to celebrate those differences and create an inclusive culture where all are welcome. What You Bring Required Ability to genuinely and comfortably engage with a diverse group of customers Customer service experience Ability to collaborate, work as a team, and be adaptable in the workplace Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Excellent written and verbal communication skills Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base Attention to detail Proficient computer skills including word processing, spreadsheets, and software programs Preferred High School Diploma or GED Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. Our Parent Company, VF Corporation VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? Hiring Range: $19.25 - $20.79 CAD per hour Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

What you’ll do

The Sales Associate acts as the face of the brand, creating a best-in-class customer experience through active engagement. They also assist with daily visual and operational maintenance tasks within the store.

Requirements

Candidates must be able to engage comfortably with a diverse group of customers and possess strong communication skills. The role requires flexibility to work weekends, evenings, and holidays, along with basic computer proficiency.

Benefits

• Mental well-being support • Physical well-being support • Financial well-being support

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Teamwork
• Adaptability
• Attention to detail
• Computer skills
• Word processing
• Spreadsheets
• Innovation
• Detail Oriented
• Ethical Standards And Conduct
• Collaboration
• Sales
• Customer Service
• Willingness To Learn
• Computer Literacy
• Verbal Communication Skills
• Customer Engagement
• Word Processing
• Operational Maintenance

Job areas

• Retail
• Customer Service & Support
• Sales
• Environmental & Sustainability
• Royalty Manager
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons