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Job summary

Operate the Light Rail Vehicle safely and efficiently while monitoring equipment and following instructions from the Central Control Facility. Assist passengers with boarding and disembarking, communicate service updates, and perform pre-service equipment checks.

Job details

The purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner . Key Accountabilities Duties and Responsibilities * Operate the LRV according to customer and safety requirements. * Monitor displays, dials and other indicators to ensure LRV is operating effectively. * Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner. * Assist customers with boarding and disembarking the LRV when required. * Follow instructions the Central Control Facility (CCF) via radio system. * Communicate updates on delays and incidents to passengers and CCF. * Perform LRV checks for all equipment prior to service. * Report LRV, station and depot defects to resolve as soon as possible. * Respond to customer needs and follow Keolis’ practices in an emergency. * Perform other duties as requested. Knowledge and Skills * Customer-focused with the ability to respond in a courteous and professional manner and follow-up in a timely manner. * Communicate clearly and concisely in English, both verbally and in writing. * Strong attention to detail with a strong focus on safety and quality. * Follow written and verbal instructions. * Able to work effectively independently as well as part of a team. * Self-starter with the ability to resolve any needs or requirements. * Respond quickly, calmly and appropriately to emergency situations. * Mechanical aptitude to understand general knowledge of LRV operation. * Good problem-solving skills. * Strong multi-tasking skills to respond effectively to the work environment and requirements. * General geographical knowledge of Kitchener and Waterloo, is preferred. Experience * High school diploma, GED or equivalent. * Valid Class G driver's licence. * Minimum 5 years licensed driving experience * Professional driving experience is an asset. Abilities * Able to differentiate colors, including distance vision and close vision. * The ability to quickly respond to a signal (sound, light, image) when it appears. * The ability to effective maintain the required control of the LRV. * The ability to move and reach with hands, to grasp, manipulate or move objects. * Ability to hear sounds and signals for effective operation of LRV and response to surroundings. * Able to lift up to 20 lbs occasionally. * Able to sit for extended periods of time. Working Conditions * Regular interaction with the public, including vulnerable persons as well as other Keolis employees * Exposed to the outdoors and weather conditions * Wear Personal Protective Equipment as required Working Hours * Based on a minimum of 25 hours per week. * Able to work rotating shifts, including afternoons and weekends. * Overtime as required. * Job Type: Part-time . Schedule: * Day shift * Evening shift * Weekends as needed Work Location: In person

What you’ll do

Operate the Light Rail Vehicle safely and efficiently while monitoring equipment and following instructions from the Central Control Facility. Assist passengers with boarding and disembarking, communicate service updates, and perform pre-service equipment checks.

Requirements

Requires a high school diploma or equivalent and a valid Class G driver's license with at least 5 years of licensed driving experience. Candidates must possess strong attention to detail, mechanical aptitude, and the ability to work rotating shifts including weekends.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Light Rail Vehicle Operation
• Safety Compliance
• Customer Service
• Communication
• Problem-solving
• Multi-tasking
• Mechanical Aptitude
• Attention To Detail
• Emergency Response
• Radio Communication
• Equipment Inspection
• Teamwork
• Driving
• English Language
• Problem Solving
• Detail Oriented
• Professionalism
• Self-Starter
• Multitasking
• Personal Protective Equipment
• Lifting Ability

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