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Job summary

The Sales Associate is responsible for delivering a world-class customer experience, surpassing individual and store sales goals, and engaging fans with product knowledge. They also assist with merchandising and retail operational standards to ensure a smooth, on-brand store environment.

Job details

Pandora @ Bramalea City Centre As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. About the team: The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways to engage and attract our fans (customers). As a Core Staff Associate, you’ll be part of the foundation that keeps our store running smoothly. Core Staff are part-time employees with consistent schedules and responsibilities, ensuring reliable support for both our team and our Fans. Our fans will feel your passion when you share product knowledge and inspire them to style their jewellery giving a voice to people’s loves. *Please note, this job will require the completion of an assessment that will be emailed to you upon submittal of the application. Our Part-Time Core Sales Associates shine when they: Dare to exceed individual and store sales goals by building a genuine connection with our fans. Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Create an unforgettable shopping moment that exceeds expectations, by displaying excellent product knowledge and building brand loyalty. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Uphold some merchandising and retail operational standards ensuring a smooth and on brand operation. You consistently deliver on KPIs, embrace being fully cross-trained across store functions, and bring leadership potential by mentoring and supporting new team members — living our values to Dream, Care, Dare, and Deliver every day. All other duties as assigned. Craft your career with us if you have: You can demonstrate you’re a results-oriented seller with at least 1 year of experience in a high-performance selling environment. You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization. You are at least 18 years or older and can provide proof of identify and eligibility to work. Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work A consistent schedule, with an availability of at least 20 hours per week preferred. The hours are typically up to 12 hours in base weeks, increasing to 21 hours during peak weeks (not to exceed 30 hours per week). Your dependability matters: regularly scheduled during peak hours or critical shifts including weekends. Our Benefits: We Dare! We offer bonus potential and 401K plan to help you secure your financial future, service credit and product discounts! $18.00 - $22.50 commensurate with experience About Pandora: Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age. About Pandora NAM: The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.

What you’ll do

The Sales Associate is responsible for delivering a world-class customer experience, surpassing individual and store sales goals, and engaging fans with product knowledge. They also assist with merchandising and retail operational standards to ensure a smooth, on-brand store environment.

Requirements

Candidates must have at least one year of experience in a high-performance selling environment and possess strong communication skills. Applicants must be at least 18 years old, able to stand for extended periods, lift 50+ pounds, and maintain a flexible schedule including nights, weekends, and holidays.

Benefits

• Bonus potential • 401k plan • Service credit • Product discounts

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Retail operations · Preferred
• KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Product knowledge
• Communication
• Merchandising
• Retail operations
• KPI management
• Mentoring
• Teamwork
• Relationship building
• Brand Loyalty
• Product Knowledge
• Lifting Ability
• Selling Techniques
• Greenhouse Gas
• Leadership
• Marketing
• Innovation
• Key Performance Indicators (KPIs)
• Mentorship

Job areas

• Retail
• Sales
• Customer Service & Support
• Store Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons