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Job summary

Engage with prospective and current customers in-store, by phone, and via messaging to provide excellent service. Create technology-based solutions to meet customer needs while working as part of a high-performing team.

Job details

Description What does it mean to join our TELUS family? Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof We are passionate about people - our customers, our communities, and our team We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small We strive to ensure you have the support and resources you need to be successful at work and at home We offer the opportunity to work with all of our brands As a Team Member in our stores, you can expect to: Be part of a high performing team where your contributions are measured and recognized Create solutions for our customers by using the power of technology to improve their lives Work in a fast paced environment, where every day is different Engage with prospective and current customers in store, by phone and messaging Work a flexible schedule, which includes evenings and weekends What’s in it for you? Uncapped commission so your earning potential is limitless Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible Additional sales incentives like cash prizes, phones, accessories, and trips Career growth and learning & development opportunities to continuously develop your skills Opportunity to give back to communities in which we work, live and serve Options for company matched pension and share purchase programs WorkPerks - employee discounts on products and services And much more… Total Earnings Range: $17.60 to $43.24 per hour Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

What you’ll do

Engage with prospective and current customers in-store, by phone, and via messaging to provide excellent service. Create technology-based solutions to meet customer needs while working as part of a high-performing team.

Requirements

The role requires the ability to work in a fast-paced environment and maintain a flexible schedule including evenings and weekends. Candidates should be passionate about people and capable of delivering best-in-class service.

Benefits

• Uncapped commission • Flexible benefits plan • Sales incentives • Career growth opportunities • Learning and development • Company matched pension • Share purchase programs • Employee discounts

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Communication
• Technology solutions
• Relationship building
• Problem solving
• Fast-paced environment management
• Problem Solving
• Environment Management
• Relationship Building
• Customer Service
• Teamwork
• Telecommunications
• Discounts And Allowances
• Customer Engagement
• Information And Communications Technology

Job areas

• Sales
• Retail
• Customer Service & Support
• Sales Representative
• Unclassified Specialized Occupation