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Job summary

Perform clerical tasks, answer and direct telephone calls, welcome visitors, and provide courteous service to residents, families, team members, and the public. Maintain resident listings and prepare charts and files for new admissions.

Job details

Receptionist | Permanent Full time Muskoka Shores Community, Gravenhurst, ON Rate of Pay: $18.25 This posting is for an existing vacancy At Sienna you won’t just fill a position; you will build lasting relationships with residents. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect. The Receptionist plays a vital role in our communities by positively impacting the lives of residents and helping to cultivate happiness in daily life. What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs: • A competitive salary and vacation package • Health & Dental benefits program • Share Ownership and Reward Program (SOAR) • Employee Share Purchase Plan with company match • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges • A welcoming culture that values diversity and differing perspectives, experiences and beliefs What You’ll Be Doing: • Performing incidental clerical work including typing, filing, delivering messages, sorting mail, photocopying, faxing, etc. • Answering, screening and directing all telephone calls. • Greeting all visitors with the utmost courtesy and directing as required. • Providing exceptional service at all times to team members, residents, families and the public. • Maintaining accurate and updated resident listings. • Preparing charts and files for new admissions. • Performing other duties as assigned. Who You Are: • Secondary school graduate or equivalent education. • Minimum of 2 years’ computer experience and proficient with Microsoft Office (Word, Excel, Power Point and Outlook). • Excellent organizational skills, attention to detail, the ability to handle several tasks effectively and meet deadlines. • Must have strong communication skills and be friendly and courteous in dealings with all contacts. • Must have effective verbal and written English communication skills. • All applicants must successfully pass the prescribed Vulnerable Sector Check. Sienna Senior Living may utilize artificial intelligence to screen and assess applicants for this position. Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

What you’ll do

Perform clerical tasks, answer and direct telephone calls, welcome visitors, and provide courteous service to residents, families, team members, and the public. Maintain resident listings and prepare charts and files for new admissions.

Requirements

A secondary school graduate or equivalent is required, along with at least two years of computer experience and proficiency in Microsoft Office. Applicants should have strong organizational, communication, and multitasking skills, attention to detail, and must pass a Vulnerable Sector Check.

Benefits

• Competitive Salary • Vacation Package • Health and Dental Benefits • Share Ownership and Reward Program • Employee Share Purchase Plan with Company Match • Continuous Learning and Growth • Inclusive Workplace Culture

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Filing · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical Work
• Typing
• Filing
• Telephone Screening and Routing
• Visitor Reception
• Customer Service
• Resident Records Management
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Organization
• Attention to Detail
• Multitasking
• Verbal Communication
• Written Communication
• Employment Equity
• Continuous Development
• Workplace Inclusivity
• Organizational Skills
• Ability To Meet Deadlines
• Artificial Intelligence
• Clerical Works
• Communication
• Mail Sorting
• Senior Living
• Written English
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks