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Job summary

The role involves contacting pharmacies by phone to retrieve and record pricing data for specific medications. You are responsible for overcoming objections from staff and ensuring daily and weekly data collection targets are met.

Job details

Merchandising Consultants Associates Department: Audit Workplace Type: Remote Job Type: Part-Time, Casual At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada. Our diverse range of services includes Merchandising, Sales, Price Collection, Retail Audits, Retail Store Renovations, and so much more. Wage: $19 per hour Hours: Approximately 30 hours Quarterly Schedule: Monday through Friday between 8:00am and 5:00pm About the Role: Your role will involve contacting pharmacies to collect pricing data for specific medications. You will need to employ effective communication and provide a credible reason as to why you are unable to visit in person. Responsibilities: Contact designated pharmacies in Ontario, British Columbia and Alberta by phone. Retrieve and record pricing information for a list of medications. Overcome objections from pharmacy staff by thinking quickly and adapting your approach. Maintain accuracy and attention to detail when documenting collected data. Ensure daily and weekly targets for calls and data collection are achieved. Our Ideal Candidate: Strong communication skills with a professional and persuasive phone manner. Resourceful, confident, and able to adapt quickly during phone calls. Previous experience in auditing, mystery shopping, customer service, or data collection is an asset. Ability to work independently and maintain organized records. Reliable access to a phone, computer, and Wi-Fi connection. APPLY NOW! We are actively hiring for this role. Applicants must reside in the specified location and be legally eligible to work in Canada. MCA is an equal opportunity employer and provides accommodations throughout the hiring process. Apply now and join a people-first team committed to meaningful work and measurable impact.

What you’ll do

The role involves contacting pharmacies by phone to retrieve and record pricing data for specific medications. You are responsible for overcoming objections from staff and ensuring daily and weekly data collection targets are met.

Requirements

Candidates should possess strong communication skills, a persuasive phone manner, and the ability to work independently. Reliable access to a phone, computer, and Wi-Fi is required, along with legal eligibility to work in Canada.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Data collection
• Persuasion
• Customer service
• Auditing
• Mystery shopping
• Attention to detail
• Data entry
• Problem solving
• Time management
• Professionalism
• Detail Oriented
• Sales
• Customer Service
• Effective Communication
• Collections
• Merchandising
• Resourcefulness
• Renovation
• Persuasive Communication
• Fast Moving Consumer Goods
• Overcoming Objections
• Mystery Shopping

Job areas

• Retail
• Customer Service & Support
• Data & Analytics
• Consulting
• Collector
• Unclassified Specialized Occupation