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Job summary

Provide a welcoming shopping experience, build customer connections and loyalty, and use product knowledge and sales techniques to drive add-on sales. Operate the register, maintain visual standards, organize the stockroom, and help keep the store clean and inviting.

Job details

Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident. What You'll Do: Provide an amazing shopping experience that will encourage positive customer connections and loyalty Perform register functions while using your sales, promotion and product knowledge to drive add-on sales Ability to work a flexible schedule inclusive of holidays, nights and weekends Cover the sales floor and helps ensure all visual standards are met Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop What You'll Need: Previous sales or customer service experience a plus Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience Be fashion focused and stay on top of current trends Physical Requirements (with or without reasonable accommodation) Able to stand and walk around during scheduled Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc. What You'll Get: We offer a comprehensive package of benefits to employees, which depending on eligibility may include: Flexible schedules, associate discount 50%, additional monthly discount coupon, mental health resources, employee stock purchase program (ESPP) The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

What you’ll do

Provide a welcoming shopping experience, build customer connections and loyalty, and use product knowledge and sales techniques to drive add-on sales. Operate the register, maintain visual standards, organize the stockroom, and help keep the store clean and inviting.

Requirements

Previous sales or customer service experience is a plus, along with the ability to multitask in a fast-paced environment and a focus on customer experience and fashion trends. The role requires standing and walking during scheduled shifts, handling shipments and fixtures, lifting packages up to 50 pounds, and reaching for merchandise using store equipment.

Benefits

• Flexible Schedules • Associate Discount • Additional Monthly Discount Coupon • Mental Health Resources • Employee Stock Purchase Program

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Add-On Sales
• Product Knowledge
• Register Operations
• Customer Loyalty
• Multitasking
• Fashion Awareness
• Visual Merchandising
• Stockroom Organization
• Communication
• Teamwork

Job areas

• Retail
• Sales
• Customer Service & Support