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Job summary

Assist customers with product selection and provide education on wine, spirits, and craft beer. Maintain store presentation and perform warehouse duties such as stocking shelves and unloading pallets.

Job details

We’re so grateful you’re here! We are seeking a Service Champion to live our purpose of: Sharing our Passion for People and Spirits at our Kingsway location! About JAK’s With 10 liquor store locations, JAK's is a market leader in BC's retail beer, wine, spirits industry. We are a family-owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of gratitude, learning and FUN! JAK's will support you to be the most successful you can be; both personally and professionally. Perks and Benefits Competitive wages, plus tips Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses) Monthly tasting allowance A generous staff discount Onboarding and training program Product Knowledge seminars with tasting kits Medical Benefits Quarterly incentives The Ideal Candidate: You have polished customer service skills and an interest in our products, specifically wine or craft beer, but also cider and spirits You enjoy helping others and building relationships with our guests You have retail or customer service experience You have a desire to continually learn new things You can lift 50lbs safely You have evening and weekend availability Some of what you will do in this job is: Assist customers with product selection, providing food pairing suggestions where appropriate Receive orders, unload pallets and stock the sales floor Educate guests about the product and what’s behind each bottle Maintain overall presentation of the store Process orders at the till, ensuring that each guest has an excellent in-store experience Complete warehouse duties (stocking shelves, stacking pallets, reorganizing the warehouse area, etc.) It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it! We can't wait to welcome you to JAK's!

What you’ll do

Assist customers with product selection and provide education on wine, spirits, and craft beer. Maintain store presentation and perform warehouse duties such as stocking shelves and unloading pallets.

Requirements

Candidates should have retail or customer service experience and an interest in beer, wine, and spirits. The role requires the ability to lift 50lbs and availability to work evenings and weekends.

Benefits

• Competitive wages • Tips • Paid professional development • Monthly tasting allowance • Staff discount • Onboarding and training program • Product knowledge seminars • Medical benefits • Quarterly incentives

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Product knowledge
• Wine knowledge
• Craft beer knowledge
• Spirits knowledge
• Relationship building
• Inventory management
• Stocking
• Point of sale
• Food pairing
• Communication
• Training And Development
• Product Knowledge
• Leadership
• Warehousing
• Sales
• Customer Service
• Employee Onboarding
• Palletizing
• Stocking Merchandise
• Wine & Spirit Education Trust (WSET) Certification

Job areas

• Retail
• Customer Service & Support
• Food & Beverage
• Sales
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons