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Job details

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia. Create memorable moments for our customers at Michael Hill Orchard Park. This part-time opportunity offers 15–20 hours per week and requires availability on Thursdays, Fridays, and one weekend day. Location: Kelowna, V1Y 7G7 What can we offer you? A tiered commission structure, where the more you sell the more you earn 15-35 hours per week scheduled 4 weeks in advance you can manage your work / life balance Enjoy a competitive extended benefits package including health, dental and employee assistance program Exclusive Team Member pricing Enjoy a 12-week dedicated comprehensive training and development program to set you up for success More About You Ability to connect with our customers and bring your passion to help create lifetime memories Be driven to achieve both personal and team sales goals with experience working towards targets / KPIs Flexible to work evenings, weekends, and public holidays Create exceptional in-store displays and maintain high presentation standards A desire to learn and share your existing knowledge About This Role Contribute towards the success of our Orchard park Michael Hill store part time by delivering individualised customer service in a team environment, fostering a fun and supportive culture. We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. Join our team. We look forward to reviewing your application. Requests for accommodation can be made at any stage of the recruitment process. This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria. Michael Hill is certified by the Responsible Jewellery Council

What you’ll do

Deliver individualized customer service in a team environment to create memorable moments for clients. Maintain high presentation standards by creating exceptional in-store displays.

Requirements

Candidates should be driven to achieve personal and team sales goals with experience working towards KPIs. Flexibility to work evenings, weekends, and public holidays is required.

Benefits

• Tiered Commission Structure • Extended Health Benefits • Dental Insurance • Employee Assistance Program • Exclusive Team Member Pricing • Comprehensive Training And Development Program

Listed skills

• Customer service · Preferred
• Sales · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• KPI Achievement
• Visual Merchandising
• Interpersonal Communication
• Retail Sales

Job areas

• Retail
• Sales
• Customer Service & Support