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SEASONAL KIOSK ASSOCIATE AT THERMEA SPA VILLAGE WHITBY (ONSITE) We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar: it feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home. IT TAKES A VILLAGE, JOIN US. When you work at Thermea Spa Village Whitby, you are not just gaining a job you are finding a family. We pride our community on being one of the warmest and most welcoming—and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans. WE ARE CURRENTLY SEEKING PASSIONATE KIOSK ASSOCIATES IN THE DURHAM REGION AREA TO JOIN OUR VILLAGE. Reporting to the Marketing and Kiosk Coordinator, the Kiosk Associate will operate one of Thermea Spa Village’s temporary kiosks during the holiday period. The primary objective of the incumbent will be to promote and sell various spa products and services that meet the needs of our customers and our sales targets. WHAT YOU’LL DO * Inform customers about Thermea Spa Village’s various services and * products; * Identify customers' needs while creating sales opportunities; * Assist with the sales and purchase of Thermea gift certificates * Maintain heavy customer traffic; * Responsible for the opening and closing of the kiosk; * Perform other related duties. Profile needed * High school diploma; * One-year experience in customer service; * Experience in sales; * Demonstrates a high level of aptitude in MS Office (Word, Excel, Outlook and PowerPoint) and is adept at learning new technologies; * Experience with using a POS system; * Excellent communication skills; * Ability to handle stress in a fast paced environment; * Versatile, thorough, and autonomous; * Shows initiative; * Punctuality and reliability; * Professional and collaborative attitude; * Ability to work in a standing position for long periods of time. WORK SCHEDULE Full-time and / or part-time - Variable hours (Days, evenings, weekends and holidays required). Must be available from late October to December 31, 2026. Compensation * Hourly rate $23.00 LOCATIONS: * Thermea Spa Village Whiby At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected, and supported. Accommodation is available upon request for candidates throughout the hiring process. If you require an accommodation, please let us know so we can work with you to meet your needs. The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applications.

What you’ll do

The Kiosk Associate will operate a temporary kiosk to promote and sell spa products and gift certificates while maintaining high customer traffic. They are responsible for opening and closing the kiosk and assisting customers with their needs.

Requirements

Candidates must have a high school diploma and at least one year of experience in customer service and sales. Proficiency in MS Office, experience with POS systems, and the ability to work in a standing position are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• POS system
• Communication skills
• MS Office
• Word
• Excel
• Outlook
• PowerPoint
• Time management
• Stress management
• Initiative
• Punctuality
• Reliability
• Microsoft Excel
• Customer Service
• Communication
• Marketing
• Microsoft Outlook
• Microsoft Office
• Microsoft PowerPoint
• Proactivity

Job areas

• Retail
• Customer Service & Support
• Sales
• Hospitality
• Kiosk Manager
• Beautician
• Beauticians and Related Workers
• Sales Managers