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Job summary

Fulfill guest orders and prepare beverages according to menu standards while providing welcoming, attentive service. Maintain a clean environment, handle cash, and support a positive guest experience in a fast-paced hotel Starbucks.

Job details

Organization- Hyatt Regency Vancouver Summary At Hyatt we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful service. Hyatt Regency Vancouver is seeking a dedicated; customer service-oriented Barista (Part- Time) to join the Starbucks Team. This position will provide service in the Starbucks located in the lobby of the hotel. This position is responsible for fulfilling guest orders; preparing beverages in accordance with menu standards and provide a welcoming and clean environment for guests. This is a fast-paced position with constant customer interaction and cash handling. This person must have exceptional communication skills as well as superior guest service abilities. Interested applicants MUST be available to work various shifts including weekends and holidays. Starting wage for the Barista position is $24.13 per hour, after 6 months, wage increases to $28.16 per hour and after 1 year, wage increases to $32.18 per hour. Hyatt associates work in an environment which demands exceptional performance yet reaps great rewards. Whether it is a career opportunity, job enrichment, or a supportive work environment, if you are ready for this challenge then we are ready for you. You are more than welcome. Qualifications Must have a true desire to satisfy the needs of others in a busy and fast paced environment Must have an open and flexible availability to work various shifts which would also include weekends and holidays (opening shifts would start at 5:00am weekdays and 5:30am on weekends and closing shifts end at 10:00pm) Must be able to stand for long periods of time Must have the physical stamina to carry, lift, pull and/or push a moderate amount of weight (about 25 lbs) Must have Food Safe certificate Must remain positive at all times Must be an excellent team player and able to work with a diverse group of individuals Must remain professional at all times Must have previous customer service experience Previous cash handling experience preferred Must possess good upselling skills Must have excellent and refined communication skills Previous Starbucks experience is not a requirement but would be considered an asset Previous coffee shop experience is an asset Knowledge of a second language is an asset Must be legally entitled to work in Canada

What you’ll do

Fulfill guest orders and prepare beverages according to menu standards while providing welcoming, attentive service. Maintain a clean environment, handle cash, and support a positive guest experience in a fast-paced hotel Starbucks.

Requirements

Applicants must have a Food Safe certificate, previous customer service experience, strong communication skills, and flexible availability for shifts that include weekends and holidays. They must be able to stand for extended periods, handle approximately 25 pounds, work well with a diverse team, and be legally entitled to work in Canada; cash handling experience is preferred.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Guest Service
• Beverage Preparation
• Cash Handling
• Communication
• Teamwork
• Upselling
• Food Safety
• Flexibility
• Physical Stamina
• Professionalism
• Positive Attitude

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Retail