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Job summary

Coordinate warehouse administrative activities, respond to client inquiries, process orders, update the client WMS, and prepare shipping labels and bills of lading. Coordinate inbound and outbound transportation and documentation, align warehouse billing with client billing, and maintain accurate inventory, initiating cycle counts as needed.

Job details

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd. Canada Location: 160 Traders Blvd East, Mississauga, Ontario L4Z 3K7, Canada Schedule: This is a part-time position scheduled for Monday, Wednesday, and Friday, from 9:00 a.m. to 5:00 p.m. Summary: Warehouse Administrative Assistant The Warehouse Administrative Assistant coordinates daily administrative tasks with the Warehouse Supervisor to support warehouse operations. This role monitors service activities, reports potential delays or issues to the supervisor, and helps maintain clear communication among office staff, warehouse personnel, and management. Duties and Responsibilities: Respond to client inquiries. Receive and action orders with the warehouse supervisor. Update Client WMS system with order receipt and shipping. Print labels from WMS system. Prepare BOLs. Liaise with Warehouse for container/airfreight and truck deliveries and pickups. Accrue supporting documentation, BOLs, DOs for inbound receiving and outbound shipping orders for client invoicing purposes. Align warehouse (3PL) billing to monthly client billing. Ensure inventory is up-to-date and initiate cycle counts when required. Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with customers, sales, and customer service. Knowledge of LTL, FTL, parcel carriers, and other forms of transportation, with automation preferred. Strong analytical, communication and customer service skills. Good organizational, communication, and interpersonal skills. Able to handle multiple tasks and deadlines within a fast-paced environment. Education and Experience: At least six months of experience in warehouse administration, logistics coordination, or a related role Physical Requirements: Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Individuals must be able to use proper techniques to lift 40 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment has mild machinery noise and is climate controlled. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

What you’ll do

Coordinate warehouse administrative activities, respond to client inquiries, process orders, update the client WMS, and prepare shipping labels and bills of lading. Coordinate inbound and outbound transportation and documentation, align warehouse billing with client billing, and maintain accurate inventory, initiating cycle counts as needed.

Requirements

At least six months of experience in warehouse administration, logistics coordination, or a related role is required. Candidates should have transportation knowledge, strong analytical, communication, customer service, organizational, and interpersonal skills, and be able to manage multiple tasks and deadlines; the role also requires frequent physical movements and proper lifting of up to 40 pounds.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Inventory management · Preferred
• Transportation Coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Administration
• Logistics Coordination
• Customer Service
• Client Communication
• Order Processing
• Warehouse Management Systems
• Label Printing
• Bill Of Lading Preparation
• Transportation Coordination
• Documentation Management
• Client Invoicing
• Billing Reconciliation
• Inventory Management
• Cycle Counting
• Analytical Skills
• Organization

Job areas

• Logistics
• Transportation
• Administrative
• Customer Service & Support