Branch Ambassador - Burk's Falls and South River

Job summary

The Branch Ambassador contributes to credit union success by providing excellent member service and assisting with routine transactions. They also direct members to advisors for financial advice and provide administrative support to lending and investment personnel.

Job details

Branch Ambassador (Permanent, Part-time) Location: Burk's Falls and South River, ON Hours: 16-24 hours per week, Monday to Saturday Rate of Pay: $19.75 - $26.73 per hour Compensation: Compensation for this position is determined by skills, experience, and education. It is aligned with the locations market data, as well as internal equity. Candidates whose qualifications more closely align with the job requirements may be placed higher within the compensation range. Our Talent Partner will share additional details about our compensation and total rewards during the recruitment process. As a Certified Living Wage employer, we offer a guaranteed living wage along with a comprehensive benefit package which includes, * Generous vacation time * Comprehensive medical and dental benefits * Pension Plan * Focus on employee well-being * Dedication to your learning and development * Celebrating your achievements through our employee recognition program * Supportive work environment Position Description: As a Branch Ambassador, you will: * Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence * Assist members and non-members in person, electronically or by telephone * Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being * Support members with routine transactions * Educate members about our new branch design and new way of doing their banking * Provide administrative support to lending and investment personnel Qualifications: * High School Diploma or GED Equivalent * Excellent customer service, organizational and sales skills * Customer service or banking experience would be an asset At Kawartha Financial Services diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know. If you are interested in pursuing a career in the financial services industry with a dedicated, enthusiastic team of professionals in a growing organization that supports an inclusive barrier-free recruitment and selection process apply now!

What you’ll do

The Branch Ambassador contributes to credit union success by providing excellent member service and assisting with routine transactions. They also direct members to advisors for financial advice and provide administrative support to lending and investment personnel.

Requirements

Candidates must possess a High School Diploma or GED equivalent. Excellent customer service, organizational, and sales skills are required, with previous banking or customer service experience considered an asset.

Benefits

• Generous vacation time
• Comprehensive medical and dental benefits
• Pension Plan
• Employee well-being program
• Learning and development opportunities
• Employee recognition program

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Organizational skills
• Administrative support
• Financial services
• Communication
• Banking operations
• Administrative Support
• Banking
• Investments
• Customer Service
• Equities
• Financial Services
• Market Data
• Enthusiasm

Job areas

• Finance & Accounting
• Customer Service & Support
• Retail
• Administrative
• Branch Ambassador
• Personal Banker
• Bank Tellers and Related Clerks
• Securities, Commodities, and Financial Services Sales Agents

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