Assistant Resident Manager, Riverside Lane - Courtenay, BC

Killam Apartment REIT, based in Halifax, Nova Scotia, is one of Canada's largest residential real estate investment trusts, owning, operating, and developing a $5.3 billion portfolio of apartments and manufactured home communities. Killam's strategy to drive value and profitability focuses on three priorities: (1) increase earnings from the existing portfolio; (2) expand the portfolio and diversify geographically through accretive acquisitions, targeting newer properties and dispositions of non-core assets; and (3) develop high-quality properties in its core markets. We are currently looking for a Live-In Assistant Resident Manager for 1876 Riverside Lane. This role will also assist at 621 Crown Isle Boulevard as needed. This role is based on 15 hours per week of cleaning and participation in an on-call rotation. The compensation consists of a full rental benefit in the range of $22,000-$26,000 annually. If you enjoy interacting with others, are passionate about providing a clean and safe environment for residents, and take pride in a job well done, this may be the role for you! What you will do: • Shared on-call responsibilities; • Cleaning duties, including daily and/or weekly tasks; • Tenant relations, inquiries and rental calls; • First-line problem solving to manage tenant issues and build relations. Who you are: • Previous experience in a similar role and/or customer service role is considered an asset; • Strong organizational and time management skills; • Able to work independently; • Solid communication skills. We understand not all applicants will possess everything we are looking for, so please don’t let this discourage you from applying. If your experience isn’t an exact match with what is listed above, but you believe you would still be a great fit, we encourage you to submit your application! Application: Please fill out the online application form. We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process. We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted. Please no phone calls.

The role involves performing daily and weekly cleaning duties and participating in an on-call rotation. Additionally, the manager handles tenant inquiries, rental calls, and first-line problem solving to maintain resident relations.

Previous experience in a similar role or customer service is considered an asset. Candidates should possess strong organizational, communication, and time management skills and be able to work independently.

• Full Rental Benefit

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Cleaning
• Tenant Relations
• Problem Solving
• Customer Service
• Organizational Skills
• Time Management
• Communication Skills

• Hospitality
• Customer Service & Support
• Administrative
• Trades

Minimum experience

0+ years

Posting language

English

Working hours

15 hours per week