Keyholder

Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression. Reporting to the Store Manager, Key Holders are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. We're looking for a Key Holder who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers. Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more. Drives Performance: Advocates and can assist store management in the training and coaching of store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals. . You'll support the leadership team to success: Growing Sales: Support the leadership team in maximizing sales opportunities. Be a coach: Help train the team and model selling behaviors. Operational Excellence: Support with getting products to the floor, store operations and visual merchandising. Customer Focus: Help lead a positive and engaging shopping experience for everyone while driving key initiatives. The role requires someone who: Complies with all Levi's® Stores policies, procedures, and programs, while able to follow directives of store management. Consistently meets or exceeds established store and individual sales and performance goals. Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders. Must have reliable transportation. Must be 18 years or older. LOCATION Ottawa, ON, Canada FULL TIME/PART TIME Part time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local or provincial requirements or $15.25 - $25.40 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Levi Strauss & Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If contacted for an employment opportunity, please advise the Recruiter if you require accommodation during the recruitment process. Informing the Company that you require an accommodation will not impact the selection process in any way, either favorably or negatively.

The Keyholder is responsible for modeling and coaching staff to deliver an exceptional customer experience while supporting store operations and sales goals. They assist the leadership team with merchandising, training, and ensuring store policies and procedures are followed.

Candidates must be at least 18 years old, possess reliable transportation, and be capable of performing physical tasks such as lifting up to 40 lbs. The role requires a proactive individual who can demonstrate leadership, integrity, and a strong commitment to customer service.

• Customer servicePreferred
• LeadershipPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Merchandising
• Store operations
• Coaching
• Training
• Leadership
• Visual merchandising
• Inventory management
• Communication
• Retail Operations
• Sales Support
• Courage
• Empathy
• Open Mindset
• Lifting Ability
• Positivity
• Advocacy
• Ethical Standards And Conduct
• Management
• Customer Service
• Selling Techniques
• Operational Excellence
• Visual Merchandising

• Retail
• Customer Service & Support
• Management & Leadership
• Sales
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week