Uniformed Asset Protection Personnel

Job summary

The Customer Experience Ambassador acts as a welcoming first point of contact for customers while ensuring a safe and secure shopping environment. Responsibilities include assisting customers with inquiries, monitoring for safety hazards, and maintaining accurate operational reports.

Job details

The Customer Experience Ambassador acts as a welcoming first point of contact for customers while ensuring a safe and secure shopping environment. Responsibilities include assisting customers with inquiries, monitoring for safety hazards, and maintaining accurate operational reports. Candidates should have previous experience in a retail or customer-facing role and possess strong interpersonal skills. The ability to stand or walk for extended periods and maintain composure in urgent situations is required.

What you’ll do

The Customer Experience Ambassador acts as a welcoming first point of contact for customers while ensuring a safe and secure shopping environment. Responsibilities include assisting customers with inquiries, monitoring for safety hazards, and maintaining accurate operational reports.

Requirements

Candidates should have previous experience in a retail or customer-facing role and possess strong interpersonal skills. The ability to stand or walk for extended periods and maintain composure in urgent situations is required.

Benefits

• Colleague discount program
• Pension plan
• Health benefits
• Employee stock purchase program
• Tuition assistance
• In-house training programs

Listed skills

• safety monitoring · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Reporting · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Conflict resolution
• Safety monitoring
• Relationship building
• Reporting
• Problem solving
• Interpersonal skills
• Attention to detail

Job areas

• Retail
• Customer Service & Support
• Security & Safety

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