Casual Library Assistant

Posting Date: August 13, 2026 Closing Date: August 28, 2026 Position Type: Casual, as needed Department/Branch: Casual Pool, Public Services Vacancy Status: Existing Vacancy CASUAL LIBRARY ASSISTANT Are you interested in? • Providing excellent customer service to all patrons as a key customer service point of contact with members of the public interested in accessing London Public Library services • Providing assistance with technology • Providing information services, reference and referral services, as well as readers’ advisory services • Assisting patrons in our lending services • Possibility of moving into Temporary, Permanent Part-Time or Permanent Full-Time positions Do you have? • Outstanding customer service skills • A passion for working with the public and assisting the London community • Proven ability to communicate effectively with customers • Knowledge and experience using technology such as: computer software, scanners, photocopiers, research databases, hand held devices such as iPads, e-readers, smart phones, our digital collection • Enthusiasm, creativity, are outgoing, and a continuous learner • The ability to work independently and in a team environment • Two years post-secondary education • The ability to work on an on-call, as needed, temporary basis throughout our 16 locations; • The availability to be able to work a minimum of 25 hours per week, including days, evenings and Saturdays, as requested • The ability to lift up to 25 lbs and stand or walk for up to 50% of the shift Candidates are requested to submit a detailed resume outlining experience and qualifications by: August 28, 2026. Compensation & Other Information: Band 3 - $24.438 per hour. This position works 100% on site to be able to support the needs of the London Public Library. About: London Public Library is a place for everyone—a community anchor where people come to learn, create, connect, and discover. With 16 neighbourhood branches across the city, a dedication to outreach, and a wide range of online resources, we support Londoners at every age and stage of their lives. Our work is guided by our core values: Exceptional Customer Service and Anti-Racism and Anti-Oppression, supported by Strong Relationships, Digital Empowerment, Accountability and Responsibility, and Foundational Literacies. Working for London Public Library means helping to strengthen your community and make a meaningful impact every day. AI: London Public Library is not currently using Artificial Intelligence (AI) during any stage of the hiring process. Accommodation: London Public Library is committed to a fair, accessible, and barrier-free recruitment process. We follow the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) to ensure all applicants are supported. Please contact us at any time during the recruitment process and let us know what accessible supports you may need. Application Process: London Public Library is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from all equity-denied groups, including Indigenous peoples, racialized communities, persons with disabilities, 2SLGBTQ+ people, and women. All applicants must be legally entitled to work in Canada. Candidates who receive a conditional offer will need to provide a satisfactory Police Vulnerable Sector Check and/or Police Information Check at their expense. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Casual Library Assistant provides excellent customer service, technology assistance, and reference services to library patrons. They also assist with lending services and support the daily operations of the library across various branches.

Candidates must have two years of post-secondary education and outstanding customer service skills. Proficiency with various technologies and the ability to work a flexible schedule, including evenings and Saturdays, is required.

• Customer servicePreferred
• TeamworkPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Technology assistance
• Reference services
• Readers advisory
• Lending services
• Computer software
• Scanners
• Photocopiers
• Research databases
• Ipad usage
• E-readers
• Smart phones
• Digital collection management
• Communication
• Teamwork
• Continuous learning
• Readers' Advisory
• Accountability
• Lifting Ability
• Research
• Artificial Intelligence
• Apple IPad
• Customer Service
• Creativity
• Empowerment
• Library Services
• Public Service
• Enthusiasm

• Customer Service & Support
• Education
• Government & Public Sector
• Administrative
• Library Assistant
• Library Assistant / Technician
• Library Clerks
• Library Assistants, Clerical

Minimum education

College diploma

Minimum experience

0+ years

Posting language

English

Working hours

25 hours per week