DIRECT SERVICE WORKER

Job summary

The Direct Service Worker provides in-home and community support services to Metis and Inuit families, including goal-oriented interventions and basic household assistance. They are responsible for monitoring family visits, documenting daily activities, and ensuring the safety and well-being of the youth and families served.

Job details

Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. DIRECT SERVICE WORKER 3 CASUAL POSITIONS AVAILABLE Competition #: MCFS-DSW-2026.014 Hours of Work: Varied – Days, Evenings, Overnights & Weekends Classification and Salary: SYCW, $18.77 - $28.89 per hour Location: Portage La Prairie, MB & surrounding areas Under the supervision of the Service Supervisor, the Direct Service Worker participates in the development and implementation of a range of goal-oriented interventions to children and/or their families. This position will work to provide in home and community support services to strengthen Metis and Inuit families. Main areas of Key Responsibilities and Activities Provide basic housekeeping duties, including cooking and meal preparation (breakfast, dinner, supper and snacks). Reporting broken or damaged property, including general maintenance. Ability to follow daily routine duties and procedures, including wake up calls and bed time procedures. Ability to monitor and assess television, video and computer use, according to age appropriate rating. Ability to administer medication as directed. Ability to perform daily documentation, including incident reports, menu planning and revisions (listing of allergies), discharge reports, daily logs, assessment binders, financial logs (household, recreation, allowance and restitution) admissions, including photographs, MAR sheets, fire drill logs. Providing transportation, supervision and support to any supported family visit or scheduled appointment, including completing documentation and providing communication of treatment plan. Ability to determine appropriate disciplinary actions for youth on disciplinary action, documenting and communicating to other staff team members, the reason for discipline and duration of discipline, review and assess youth’s progress after disciplinary action date. Monitor family visits Consult with Social Workers and collaterals to assess and review goals and plans. Other duties as assigned Education and Experience Current CPR and Emergency First Aid is required Access to a reliable vehicle and possession of a valid Manitoba class 5F driver’s license as travel within the communities is required. Demonstrated understanding of Metis Culture and Communities Grade 12 diploma is an asset Current Non-Violent Crisis Intervention would be an asset Ability to cook Ability to maintain highly sensitive and confidential information Strong interpersonal, administrative, organization and written communication skills. Proven ability to multi task and prioritize Ability to determine and assess potentially dangerous situations Ability to stabilize and provide safely to residents and staff Prior to commencing employment the successful applicant will be asked to provide satisfactory results of a Criminal Record Check with Vulnerable Sector Search, proof of $2 million dollar insurance liability, a Child Abuse Registry Check, Prior Contact Check and a Driver’s Abstract upon hire at their own expense. A valid Manitoba driver’s license and the use of a personal vehicle are requisites as travel is required. MCFS offers a supportive and progressive work environment, competitive salaries, excellent benefits package and training opportunities. We thank all who apply; however, only those selected for an interview will be contacted. Preference will be given to qualified Indigenous applicants. All are encouraged to self-declare in cover letter. Applications will be accepted until positions are filled.

What you’ll do

The Direct Service Worker provides in-home and community support services to Metis and Inuit families, including goal-oriented interventions and basic household assistance. They are responsible for monitoring family visits, documenting daily activities, and ensuring the safety and well-being of the youth and families served.

Requirements

Candidates must possess a valid Manitoba class 5F driver’s license, a reliable vehicle, and current CPR/Emergency First Aid certification. A Grade 12 diploma is preferred, along with a demonstrated understanding of Metis culture and the ability to pass criminal and child abuse registry checks.

Benefits

• Competitive salaries
• Excellent benefits package
• Training opportunities

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• written communication · Preferred
• Organization · Preferred
• CPR · Preferred
• interpersonal skills · Preferred
• case management · Preferred
• Documentation · Preferred
• Multi-Tasking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Child protection
• Case management
• Crisis intervention
• Documentation
• Meal preparation
• Medication administration
• Interpersonal skills
• Administrative skills
• Organization
• Written communication
• Multi-tasking
• Conflict resolution
• Cultural competency
• First aid
• CPR
• Menu Planning
• Meal Planning And Preparation
• Support Services
• Emergency First Aid
• Treatment Planning
• Valid Driver's License
• Cardiopulmonary Resuscitation (CPR)
• Child Protection
• Child And Family Services
• Housekeeping
• Communication
• Cooking
• Crisis Intervention
• Incident Reporting
• Medication Administration
• Multitasking
• Prioritization
• Revisions
• Goal-Oriented

Job areas

• Social Services
• Government & Public Sector
• Direct Service Worker
• Social / Human Services Specialist
• Social Work Associate Professionals
• Community and Social Service Specialists, All Other