Retail Associate 1

Job summary

The Retail Associate 1 is responsible for providing excellent customer service, maintaining store cleanliness, and assisting with inventory and merchandising tasks. They also support outdoor maintenance and ensure accurate transaction processing at the cash register.

Job details

Midwest Co-op is currently accepting applications for the position of Retail Associate 1. Under the direction of the Retail Location Manager, the Retail Associate - 1 promotes good customer service and support in MCS retail stores and garden centres. This role is responsible for assisting customers, stocking shelves, and maintaining store cleanliness. This role focuses on maintaining store appearance, assisting customers, and supporting inventory and merchandising tasks under supervision. SUPERVISION AND LEADERSHIP • No responsibilities. ESSENTIAL JOB FUNCTIONS SALES, CUSTOMER EXPERIENCE & STORE SUPPORT • Promote and maintain a positive image for MCS and the store, ensuring a pleasant shopping environment • Greet customers and assist in locating products or directing them to appropriate staff • Support customers with loading goods and ensure shipping documentation is accurate and complete • Maintain store cleanliness and assist with housekeeping in the store, warehouse, and storage areas • Assist with outdoor maintenance tasks such as snow removal, grass cutting, and flower bed upkeep (if applicable) • Operate cash registers and handle transactions accurately • Maintain current working knowledge of farm supply, hardware, feed, and lifestyle products, programs, order procedures, and invoicing. INVENTORY & MERCHANDISING • Ensure assigned product departments and outdoor displays are stocked, labeled, clean, tidy, and well merchandised • Ensure store merchandising is complete and current, including effective in-store displays • Assist with inventory control, monthly/annual inventory counts, and receiving shipments, while ensuring accuracy. • Price products only under supervision, ensuring accuracy in quantities, quality, costing, and documentation OTHER JOB FUNCTIONS • Follow all health and safety requirements under the Occupational Health and Safety Act (OHSA), including using required protective equipment, following safety procedures, and reporting any potential hazards. • Follow all company personnel policies, including expectations related to training, performance, and conduct. • Participate in required MCS training such as Ministry of Labour courses, Health & Safety Standards, Policies, and AODA accessibility training. • Work cooperatively with approved contractors and follow all related safety procedures when contractors are on site. • Maintain any required licenses, certifications, or regulatory requirements needed for your role. • Perform other assigned duties as assigned. REQUIREMENTS • Basic math skills, such as adding, subtracting, and calculating prices or totals. • Proven ability to work independently, or in a team-oriented environment. • Effective oral and written communication and organizational skills • Ability to multi-task and maintain a positive, professional manner under all conditions WORKING CONDITIONS • Primarily works within a retail store environment, including indoor areas, warehouse space, and outdoor grounds • May be exposed to seasonal weather while assisting with tasks such as vehicle loading, snow removal, or lawn maintenance • Requires frequent standing, walking, bending, and the ability to lift up to 25 kg • May involve the use of ladders, forklifts, and other store-related equipment • Occasional extended hours may be required during peak periods or special events WHY WORK FOR US Midwest Co-op believes that taking care of our employees is essential to our business. We are proud to offer our team competitive compensation and benefits programs including: * Yearly uniform and boot allowance * Employee discount * Educational assistance program * Employee Referral Program * Profit Sharing For confidential consideration, qualified candidates are invited to submit their resume and cover letter by end of day on Friday October 23, 2026. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are committed to providing accommodation for persons with disabilities. Accommodation will be provided as part of our hiring process. If accommodation is required, all applicants are requested to make their needs known in advance. We use AI-enabled tools to sort applications based on job-related criteria. Recruiters review all results and determines who moves forward.

What you’ll do

The Retail Associate 1 is responsible for providing excellent customer service, maintaining store cleanliness, and assisting with inventory and merchandising tasks. They also support outdoor maintenance and ensure accurate transaction processing at the cash register.

Requirements

Candidates must possess basic math skills and the ability to work effectively in both independent and team-oriented environments. The role requires physical stamina for tasks such as lifting up to 25 kg and working in various weather conditions.

Benefits

• Yearly uniform and boot allowance
• Employee discount
• Educational assistance program
• Employee Referral Program
• Profit Sharing

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Inventory management
• Merchandising
• Cash handling
• Stocking
• Basic math
• Communication
• Organizational skills
• Multi-tasking
• Health and safety compliance
• Outdoor maintenance
• Product knowledge

Job areas

• Retail
• Customer Service & Support
• Agriculture
• Logistics

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