Part-Time Seasonal Sales Support Advisor (Stone Island Yorkdale)

Job summary

The Sales Support Advisor assists the store team during peak periods by managing product flow, replenishment, and store organization. They also provide support to Client Advisors to ensure a seamless and authentic client experience.

Job details

Overview We are Stone Island Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass. Position Overview Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the Stone Island store team during peak seasonal business periods, contributing to a seamless and authentic client experience while supporting the daily operational needs of the store. Working across both front of house (FOH) and back of house (BOH), the Seasonal Sales Support Advisor partners with Client Advisors and store leadership to support client service, product flow, replenishment, store organization, and other activities necessary to meet the increased demands of the business. The Seasonal Sales Support Advisor embodies the independent spirit, authenticity, and shared values of Stone Island, contributing to a collaborative store environment and supporting the overall success of the team. Your Impact Client Experience Welcome clients and contribute to an engaging and authentic Stone Island experience. Support Client Advisors throughout the client journey, particularly during high-volume periods. Assist with client requests and connect clients with the appropriate Client Advisor or member of management. Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately. Support product availability and replenishment to ensure the sales team can efficiently serve clients. Develop foundational knowledge of Stone Island's heritage, collections, innovative fabrics, and product specificities. Contribute to individual and team objectives through proactive and responsive assistance. Operations and Visual Merchandising Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH. Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management. Maintain a clean, organized, and efficient BOH and sales floor. Assist with inventory activities, cycle counts, and other operational needs as requested. Support the maintenance of Stone Island visual merchandising standards, including product presentation and organization. Ensure merchandise is handled appropriately and readily available to support client and business needs. Team & Store Support Demonstrate solidarity and teamwork by providing flexible support based on the needs and priorities of the store. Contribute to a positive, collaborative, and respectful work environment. Represent Stone Island's identity and values through a professional and authentic approach. Follow all Company policies, procedures, safety requirements, and operational standards. Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods. Perform additional duties and responsibilities as required by management and/or the Company. Qualifications Work Experience Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required. Experience in a fast-paced retail or service environment is a plus. Experience in luxury or contemporary fashion retail is a plus, but not required. Special Skills and Personal Attributes Client-focused with a positive, professional, and authentic attitude. Team-oriented with strong interpersonal and communication skills. Proactive, resourceful, and willing to support wherever needed. Comfortable working in a fast-paced, high-volume retail environment. Strong attention to detail and organizational skills. Dependable, punctual, and flexible. Interest in Stone Island, fashion, product innovation, and the brand's unique heritage. Willingness to learn product knowledge, store procedures, and operational standards. Openness to new technologies and ways of working. Ability to communicate effectively in English; additional languages are a plus. Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs. Stone Island will consider reasonable accommodations in accordance with applicable law. Stone Island will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship. Compensation & Benefits The pay range for this position is $21.00 to $23.00 per hour. Where required by applicable law, Stone Island provides a reasonable estimate of the hourly rate range for this position. This range reflects the Company's good-faith estimate at the time of posting and may vary based on factors including, but not limited to, business needs, experience, skills, and qualifications. Our Shared Values At Stone Island we aren't led by conventions or trends, but by our own compass. Shared values we put into practice every day to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION If you are ready to follow your compass with Stone Island, apply now!

What you’ll do

The Sales Support Advisor assists the store team during peak periods by managing product flow, replenishment, and store organization. They also provide support to Client Advisors to ensure a seamless and authentic client experience.

Requirements

Previous experience in retail, hospitality, or customer service is preferred but not required. Candidates must be reliable, flexible, and capable of working in a fast-paced environment with strong attention to detail.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Reliability · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• punctuality · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Operations
• Visual Merchandising
• Inventory Management
• Communication
• Teamwork
• Product Knowledge
• Attention To Detail
• Organizational Skills
• Flexibility
• Reliability
• Punctuality
• Interpersonal Skills
• Problem Solving
• Sales Support
• Resourcefulness
• Willingness To Learn
• Fashion Retail
• Management
• Cycle Counting
• English Language
• Sales
• Leadership
• Innovation
• Merchandising
• Operations
• Product Flow Diagram
• Product Innovation
• Unpacking
• Team Oriented
• Collections
• Detail Oriented

Job areas

• Retail
• Customer Service & Support
• Sales
• Sales Support Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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