Part-Time Financial Service Representative

Job summary

The Financial Service Representative is responsible for delivering store profitability goals and providing a high-quality sales experience to customers. They will handle cash transactions, manage customer accounts, and ensure all documentation and compliance requirements are met.

Job details

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals. Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses. At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence. We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States. Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group. What we Offer: Market competitive Pay Monthly bonus potential based on the operational success you drive Other Benefits Include: Comprehensive Medical/Dental Benefits Competitive Paid Time Off Plan for your future with our group Retirement Options Education Reimbursement Program to invest in your education and career growth. Exclusive Perks through Perkopolis - enjoy special discounts and offers. Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard. Discounted company services including foreign exchange and Koodo services. And Much More! Branch Location: 1279 3rd Ave S During a typical day, you will: Deliver results on store profitability goals Provide a quality customer sales experience through efficient execution of all customer transactions Determine customers' needs and provide them with solutions that satisfy those needs Handle cash and accurately enter transactions into the system Contact customers over the phone with past due balances and negotiate payment terms and schedules Complete all documentation accurately Follow safety, security, and compliance requirements Successful candidates will: Be sales driven Have a minimum of one year of financial services and sales experience Have a passion for customer service Have previous cash handling experience Have a high school diploma or equivalent #SJ Please Note: Candidates with a current First Aid and CPR certification will be considered an asset. Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs. About Money Mart – Our Commitment to Responsible Innovation At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

What you’ll do

The Financial Service Representative is responsible for delivering store profitability goals and providing a high-quality sales experience to customers. They will handle cash transactions, manage customer accounts, and ensure all documentation and compliance requirements are met.

Requirements

Successful candidates must have at least one year of experience in financial services and sales, along with previous cash handling experience. A high school diploma or equivalent is required for this position.

Benefits

• Medical benefits
• Dental benefits
• Paid time off
• Retirement options
• Education reimbursement program
• Employee discounts
• Free company services
• Monthly bonus potential

Listed skills

• Customer service · Preferred
• Compliance · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Documentation · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Cash handling
• Financial services
• Relationship building
• Transaction processing
• Payment negotiation
• Documentation
• Compliance
• Communication
• Cash Handling
• Currency Exchange
• Digital Channels
• Time Off Management
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Check Cashing
• Ethical Standards And Conduct
• Artificial Intelligence
• Customer Service
• Continuous Improvement Process
• Data Governance
• Discounts And Allowances
• Equities
• Financial Services
• Innovation
• Loans
• Relationship Building
• Reliability
• Prioritization

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support
• Retail
• Financial Services Representative
• Technical and Medical Sales Professionals (excluding ICT)
• Securities, Commodities, and Financial Services Sales Agents

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