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STORE TEAM LEADER

  • Corman Park No. 344, SK
  • On-site
  • Posted Sep 23, 2026
  • 1 position

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Employment type
Part-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Store Team Leader is responsible for overseeing daily store operations, including opening and closing procedures and achieving sales targets. They provide on-the-floor leadership, coach sales associates, and ensure high standards of visual merchandising and customer service.

Job details

Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service. As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations. Reporting to the Store Manager, as the Store Team Leader, you will take full responsibility for the store during assigned shifts, leading the team to meet and exceed sales goals and productivity standards. You’ll provide ongoing coaching on the sales floor and support the development of a high-performing team. Your leadership will help create a welcoming, customer-first environment and ensure operational excellence at all times. Key Responsibilities: * Support daily store operations, including achieving sales goals and delivering an exceptional customer experience, store opening and closing procedures. * Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager. * Deliver outstanding customer service by following our customer service program * Drive customer loyalty by promoting and enrolling customers in our loyalty program. * Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance. * Maintain visual merchandising standards, including product preparation, displays, and in-store layouts. * Perform point of sale transactions quickly and accurately. * Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures. * Communicate clearly and professionally with customers and coworkers. * Follow all company policies, procedures, and initiatives. * Perform other duties as assigned to support overall store success. Experience & Qualifications: * Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role * Proven track record of achieving sales targets and driving team performance * Strong interpersonal and communication skills with the ability to motivate and inspire a team * Excellent customer service and selling skills * Solid understanding of retail operations, including visual merchandising and loss prevention * Strong organizational and time management skills; able to manage multiple priorities * Comfortable working in a fast-paced, dynamic environment * Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store * Flexible availability including days, evenings, weekends, and holidays

What you’ll do

The Store Team Leader is responsible for overseeing daily store operations, including opening and closing procedures and achieving sales targets. They provide on-the-floor leadership, coach sales associates, and ensure high standards of visual merchandising and customer service.

Requirements

Candidates must have 1-2 years of retail or customer service experience, preferably in a supervisory capacity. The role requires the ability to stand for extended periods, lift up to 30 pounds, and maintain flexible availability for shifts.

Listed skills

  • Time management · Preferred
  • Customer service · Preferred
  • Leadership · Preferred
  • Communication · Preferred
  • Conflict Resolution · Preferred
  • Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Retail operations
  • Customer service
  • Leadership
  • Sales targets
  • Visual merchandising
  • Loss prevention
  • Team coaching
  • Communication
  • Time management
  • Point of sale
  • Inventory handling
  • Conflict resolution
  • Retail Operations
  • Motivational Skills
  • Customer Service
  • Loyalty Programs
  • Sales
  • Selling Techniques
  • Innovation
  • Loss Prevention
  • Merchandising
  • Operational Excellence
  • Point Of Sale
  • Coaching
  • Retail Sales
  • Time Management
  • Team Performance Management
  • Visual Merchandising

Job areas

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales
  • Store Team Leader
  • Store Lead
  • Shop Sales Assistants
  • Retail Salespersons

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