Surveillance Operator

March 23 2019
Industries Arts, Entertaiment, Culture and Leisure
Categories Security, Protective Services, Defence, Defence - Security, Security, Protective Services, Defense
Surrey, BC

We are looking for an individual with honesty, integrity, professionalism, and excellent communication skills to become our next Surveillance Operator. You will be monitoring all areas of the casino property and maintaining documentation, logs, and records physically and electronically. You will work closely with municipal agencies such as the RCMP to safeguard guests, staffs, and casino assets on property. This position requires flexibility for scheduling including evenings, graveyards, holidays, and weekend shift.

Duties & Responsibilities

  • Monitoring, documenting and reporting violations regarding large cash/cash equivalent transactions, excluded and self-excluded guests and unauthorized access;
  • Maintaining logs; preparing daily reports; storing records securely for evidence purposes;
  • Monitoring, documenting and reporting on the condition of surveillance facilities and equipment;
  • Answering internal and external telephone calls;
  • Maintain a high level of knowledge of the sections of the Gaming Control Act of BC and the Criminal Code of Canada applicable to casino operational activity;
  • Communicating effectively with all appropriate operational departments;
  • Building strong working relationships with guests and team members;
  • Complying with licensing laws, health and safety and other statutory regulations;
  • Performing other duties as required


  • Strong written and verbal communication skills with a keen eye for detail
  • The ability to focus on monitors for long periods of time;
  • Possess a high level of honesty and integrity; adherence to high standards, methods and procedures;
  • Computer proficiency is a requirement; and strong typing abilities are an asset;
  • Gaming knowledge & surveillance experience as well as background experience in Criminology an asset;
  • Understanding of yourself and others when communicating with team members and guests;
  • Ability to work in a team environment, and successfully multi-task;
  • Serving It Right certificate required;
  • The ability to successfully obtain and/or maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch;
  • Minimum 6 months employment with GCC.

Your Benefits at Elements Casino could include:

  • Medical & Vision Coverage
  • Dental Coverage
  • Medical Service Plan (MSP)
  • Life Insurance
  • RRSP Match
  • Employee Share Purchase Plan
  • Paid Time Off
  • And much more…...

* Benefits Eligibility may depend upon position and hours worked.

Job Type: Full-time

Apply now! network