VIA Rail Canada Inc. is currently seeking 9 Telephone Sales Agents for the Montreal Customer Center.
If you definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business, we share your belief and have built our reputation on providing excellent service.
Our customers' journey typically starts with a quest for information on their desired trip and the purchase of tickets. They can use the Web to perform these two steps or they can call YOU to:
No doubt that mindset will contribute to:
If routine is not your "cup of tea", if you like challenges and thrive under pressure, you will connect with our customer service team. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.
Some important details about this part-time position:
BENEFITS & WORK ENVIRONMENT
You are available to work:
You will follow a seven-week full-time training session which must be successfully completed before obtaining the position.
The training will start March 12th, 2018.
You are well-suited for this challenge if you:
Come aboard and apply now!
Numeris offers part-time opportunities on weekends or evenings. Are you a college or university student, or possibly a retiree, parent, or professional, looking to top up your income on a part time basis? Since 1944, Numeris is Canada's most trusted
YOUR ASSIGNMENT Accept incoming calls from customers in a courteous and timely manner. Provide customers with a forum to express their concerns and react in a professional and empathetic manner. Resolve customer issues by collecting pertinent