(PERMANENT PART TIME) SECRETARY - OUTPAITENT SCEDULING AND RESOURCE TEAM (OSRT)

JOB DESCRIPTION Ontario Shores Centre for Mental Health Sciences requires an experienced Secretary to join our Outpatient Scheduling and Resource Team (OSRT). This team works collectively to provide excellence customer service and secretarial supports for outpatient clinics and patients. The OSRT Secretary will provide a range of duties to our outpatient programs. Key responsibilities include (but are not limited to): * Greeting and registering patients * Booking follow-up appointments * Providing word processing services to support outpatient teams * Supply management * Coordinating and booking appointments and groups * Waitlist management * Responding to telephone inquiries * Maintaining multiple calendars * Compiling statistical information and maintaining databases * Maintaining accurate attendance records for payroll submission Please Note: All secretaries in OSRT, must have the ability to work in all outpatient programs using this service, including off-site locations Requirements: • Completion of Grade 12 or recognized equivalent • Secretary/Medical Office Administration Diploma strongly preferred • 3 years secretarial experience in a hospital or medical clinic environment. • Knowledge of office procedures and guidelines • Intermediate to expert working knowledge of Microsoft Office Suite computer skills • Experience with scheduling and maintaining attendance records • Proven ability to work effectively as part of a team • Proven excellent interpersonal skills and effective oral/written communication skills. • Demonstrated excellent organizational, time management, prioritization, analytical, problem-solving, and conflict resolution skills. • Demonstrated planning and coordinating abilities. • Demonstrated ability to work with minimal supervision. • Ability to perform the physical demands of the position and maintain good attendance • Experience in a mental health environment an asset. • Experience with Meditech 6.0 and Ontario Telemedicine Network platforms strongly preferred Link to OPSEU Wage Table - [https://www.ontarioshores.ca/media/1821]This position is part of the OPSEU bargaining unit Vacancies: 1 This is for a new vacancy Job Posting Closing: July 14th 2026, please note any applicants after this closing date will not be considered.

The Secretary provides customer service and administrative support for outpatient clinics, including patient registration and appointment booking. Key duties involve managing calendars, maintaining databases, and coordinating resources across various outpatient programs.

Candidates must have a high school diploma and at least 3 years of secretarial experience in a medical or hospital setting. Proficiency in Microsoft Office is required, while a Medical Office Administration Diploma and experience with Meditech 6.0 are strongly preferred.

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Appointment Scheduling
• Word Processing
• Supply Management
• Waitlist Management
• Database Maintenance
• Payroll Attendance Tracking
• Microsoft Office Suite
• Interpersonal Communication
• Time Management
• Conflict Resolution
• Meditech 6.0
• Ontario Telemedicine Network
• Organizational Skills
• Problem Solving
• Analytical Skills

Minimum education

Trade certificate

Minimum experience

2+ years