Property Assistant

Job summary

Maintain property records, support lease administration, and organize property portfolio documents and data. Respond to inquiries, provide property-related customer service, escalate complex issues, and coordinate administrative tasks and deadlines to support timely, compliant workflows.

Job details

Company Description Outamation delivers compliance-first AI workflow automation solutions for U.S. mortgage servicers, focusing on loss mitigation, default servicing, and document workflows. The company helps servicers reduce risk, meet strict regulatory timelines, and lower operational costs through intelligent automation. Outamation is ISO/IEC 42001 certified for AI governance and also holds SOC 2 Type II and ISO 27001 certifications, underscoring its commitment to security and compliance. Team members collaborate in a technology-driven environment that supports innovation and responsible AI practices. Role Description The Property Assistant is a part-time remote role supporting property-related activities within Outamation’s mortgage servicing operations. This role typically includes maintaining accurate property records, assisting with lease administration tasks, and organizing documents and data related to property portfolios. The Property Assistant responds to inquiries from internal teams and external partners, provides customer service support related to property issues, and escalates complex matters as needed. Daily responsibilities also involve general administrative assistance, such as scheduling, data entry, tracking key deadlines, and coordinating communication to ensure timely and compliant property workflows. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with internal stakeholders and external partners. Candidates should possess Property Management and Lease Administration skills to support accurate recordkeeping and property-related processes. Candidates should possess Administrative Assistance skills to manage documentation, scheduling, data entry, and workflow coordination. Basic proficiency with office software tools (e.g., spreadsheets, document management systems) and comfort working in a remote, technology-enabled environment. Strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines independently. Prior experience in property management, mortgage servicing, or real estate operations is beneficial but not mandatory.

What you’ll do

Maintain property records, support lease administration, and organize property portfolio documents and data. Respond to inquiries, provide property-related customer service, escalate complex issues, and coordinate administrative tasks and deadlines to support timely, compliant workflows.

Requirements

Candidates should have communication, customer service, property management, lease administration, and administrative assistance skills, along with basic proficiency in office software. Strong organization, attention to detail, and the ability to manage multiple tasks independently are required; relevant industry experience is beneficial but not mandatory.

Listed skills

• Communication · Preferred
• Customer service · Preferred
• scheduling · Preferred
• Data entry · Preferred
• Attention to detail · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Customer Service
• Property Management
• Lease Administration
• Administrative Assistance
• Recordkeeping
• Document Management
• Scheduling
• Data Entry
• Workflow Coordination
• Attention To Detail
• Organization
• Deadline Management
• Spreadsheet Proficiency
• Remote Collaboration

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Technology