PenFinancial Credit Union is a member-owned financial institution that has been dedicated to improving lives and strengthening communities across Niagara and Haldimand for over 60 years. Serving nearly 19,000 individual members and businesses, we offer full-service digital and in-branch banking backed by honest advice and local expertise. PenFinancial is a Living Wage employer guided by co-operative values, our deep Truly Local Commitment, and a pledge to reinvest a portion of profits to support programs and initiatives that make a meaningful difference in our community. As a values-driven alternative to traditional banks, PenFinancial is built to put people—not profits—first.
On-site · St. Catharines
The Member Service Representative provides accurate and efficient customer service at the front counter and via phone or email. They are responsible for processing financial transactions, identifying member needs for banking solutions, and promoting credit union products.