Amusement Associate

Job summary

The Amusement Associate is responsible for providing exceptional guest service, managing cash and playcard transactions, and redeeming prizes. They also ensure the facility remains clean, well-stocked, and that all amusement equipment is in proper working condition.

Job details

Genda Americas proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different. We have an immediate opening for the position of Part-Time Amusement Associate. This position is for the St. Catherines area – KingPin. You will be expected to work a variable schedule which will include days, evenings, weekends and holidays. AMUSEMENT ASSOCIATE (ARCADE ATTENDANT) – Part-time Job Duties * Provide exceptional and friendly guest service * Obtain payment for playcard purchases in the form of debit and credit * Maintain cash out operations by following policies and procedures * Upsell playcards to maximize guest service * Redeem prizes for guests at the Redemption counter and obtain e-tickets as payment * Maintaining redemption operations by following policies and procedures * Restocking of merchandise * Address and rectify guest comments and concerns * Assist in maintaining presentation and working condition of the facility including its amusement equipment, redemption counter, storage areas etc. * Assist in maintaining stock levels of supplies for all game locations and Games Rooms * Ensure the Games Rooms exceeds the cleanliness standard. Requirements * Legally able to work in Canada * Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required. * Works well in a busy environment * Ability to stand for extended periods of time * Ability to work under pressure while complying with all relevant legislation * Some mechanical troubleshooting knowledge preferred * Excellent organizational, communication, customer service, conflict resolution and interpersonal skills * Energetic and enthusiastic personality * Self-motivated with strong work ethic * Experience with monitoring and controlling inventory an asset * Familiarity with point-of-sale systems will be considered an asset These are the values that are important to us: * Speed is King - "Speed" is not just important but of the utmost importance * Grit and Grit - The most essential factor for success is Grit (perseverance) * Enjoy our Journey - Let's enjoy our journey together and achieve greater dreams Please come and learn more about us at www.genda-americas.com [http://www.genda-americas.com] Genda Americas is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process. This Vacancy is Open due to a current open position.

What you’ll do

The Amusement Associate is responsible for providing exceptional guest service, managing cash and playcard transactions, and redeeming prizes. They also ensure the facility remains clean, well-stocked, and that all amusement equipment is in proper working condition.

Requirements

Candidates must be legally able to work in Canada and possess the ability to work a flexible schedule including nights, weekends, and holidays. Strong interpersonal skills, the ability to stand for extended periods, and a self-motivated work ethic are required.

Listed skills

• Time management · Preferred
• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Upselling · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Point-of-sale Systems
• Inventory Management
• Conflict Resolution
• Communication
• Organizational Skills
• Mechanical Troubleshooting
• Upselling
• Facility Maintenance
• Teamwork
• Time Management
• Energetic
• Strong Work Ethic
• Self-Motivation
• Cleanliness
• Interpersonal Communications
• Merchandising
• Operations
• Organizational Communications
• Point Of Sale
• Troubleshooting (Problem Solving)
• Enthusiasm

Job areas

• Customer Service & Support
• Hospitality
• Retail
• Administrative
• Amusements Manager
• Unclassified Specialized Occupation