Retail Team Lead, Peter Pond Mall

Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment. Job type: Part-time, permanent Hours are estimated to be: 24 hours per week Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so. We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds. Job Overview: We are looking for an enthusiastic Team Lead to assist with leading towards success at our shop in Peter Pond Mall. Team Lead reports to the Shop Management and works with them to ensure all functions relating to merchandising, customer service, and general shop operations are performed efficiently and to the policies and guidelines of the company. You will be guiding the staff, however, you will not be responsible for hiring or discipline. Your success will come from your ability to engage with customers, drive sales, and work in a team environment. This is a position that requires availability for all types of shifts, including weekdays, weekends, evenings and holidays. Please apply online. You will be a good fit if you are: Passionate about chocolate and have a leadership experience in a fast-paced retail/hospitality industry Self-motivated and driven for results, enthusiastic about selling a quality product Dedicated to providing a great customer experience Energetic and enjoy meeting new people Excited about working with a team and building a career and growing within Purdys Chocolatier Available for all types of shifts. Get ready to enjoy: Active Lifestyle Reimbursement Program Tuition Reimbursement Program Employee discount Extended Health & Dental Plan Sick Days Profit Sharing Ready to dive deeper? Check out our Instagram, TikTok or Facebook. Feel free to drop off your resume at the shop. We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview. We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at [email protected]. We're here to help!

The Team Lead assists shop management with merchandising, customer service, and general shop operations to ensure efficiency. They are responsible for guiding staff and engaging with customers to drive sales.

Candidates should have leadership experience in a fast-paced retail or hospitality environment and a passion for chocolate. Availability for all types of shifts, including weekends and holidays, is required.

• Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee discount • Extended Health & Dental Plan • Sick Days • Profit Sharing

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• LeadershipPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Retail management
• Customer service
• Leadership
• Merchandising
• Sales
• Team collaboration
• Communication
• Problem solving
• Time management
• Energetic
• TikTok
• Self-Motivation
• Management
• Customer Service
• Selling Techniques
• Operations
• Team Leadership
• Teamwork
• Enthusiasm

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Retail Team Leader
• Store Lead
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

24 hours per week