Associate Operations Representative

Job summary

Process incoming and outgoing cash parcels, including sorting deposits, preparing parcels for clients and branches, and operating the BPS machine. Meet throughput and accuracy targets while following privacy, confidentiality, and operational risk policies.

Job details

Job Description What is the opportunity? This position is primarily responsible for day-to-day operations of the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming and outgoing parcels using basic understanding of products and processes in a production environment. Activities will be dependent on a tasks or practical applications with emphasis on throughput, accuracy, and production. This role is not sales oriented. What will you do? Open and sort Night Deposit, Commercial & ATM Parcels. Prep & Bag outgoing parcels to clients and Branches. Operate the BPS Machine. Meet established throughput targets with accuracy. Fully understands and complies with privacy/confidentiality requirements and code of conduct guidelines. Exercises due diligence in following operational risk policies, procedures, stands and guidelines. Responsible for timely and accurate processing of Incoming and Outgoing Cash Parcels. Accountable for accurate addressing to ensure privacy and confidentiality of client information is kept in accordance with RBC Policy. What do you need to succeed? Must Have Team oriented attitude Strong organizational & decision-making skills. Challenges status quo and responds with innovative solutions Application of basic knowledge of basic concepts, terminology, and requirements to support area of responsibility and perform well-defined/routine tasks Technical aptitude and system documentation proficiency Ability to lift up to 50lbs Flexibility to work various shifts between 6:00am and 8:00pm PST What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 190 E 4 AVE:VANCOUVER City: Vancouver Country: Canada Work hours/week: 0 Employment Type: Part time Platform: TECHNOLOGY AND OPERATIONS Job Type: Casual Pay Type: Salaried Posted Date: 2026-09-25 Application Deadline: 2026-10-09 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

Process incoming and outgoing cash parcels, including sorting deposits, preparing parcels for clients and branches, and operating the BPS machine. Meet throughput and accuracy targets while following privacy, confidentiality, and operational risk policies.

Requirements

The role requires a team-oriented attitude, strong organizational and decision-making skills, technical aptitude, and proficiency with system documentation. Candidates must be able to lift up to 50 pounds and work various shifts between 6:00 a.m. and 8:00 p.m. PST.

Benefits

• Coaching and Development Opportunities • Collaborative Team Environment • Training Program • Challenging Work

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• System Documentation · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Critical Thinking · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Teamwork
• Organization
• Decision-Making
• Problem-Solving
• Technical Aptitude
• System Documentation
• Communication
• Critical Thinking
• Customer Service
• Interpersonal Relationship Management
• Operational Delivery
• Process Improvement
• Time Management
• Accuracy
• Confidentiality
• Cash Parcel Processing

Job areas

• Finance & Accounting
• Logistics
• Administrative