Customer Service Representative- Part-Time

The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

The Customer Service Representative will provide exceptional service to customers, answer inquiries, and process payments. They will also assist with various sale day activities to ensure the success of live auctions.

Candidates must have previous in-person customer service experience and excellent keyboarding skills for data entry. Proficiency with computers and the ability to maintain a positive attitude in high-pressure environments are required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Data entry
• Keyboarding
• Payment processing
• Technology proficiency
• Communication
• Problem solving
• Teamwork
• Patience
• Adaptability

• Customer Service & Support
• Logistics
• Administrative
• Transportation

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week