Branch Administrator – Part Time

Job summary

The Branch Administrator provides administrative support to real estate agents, including managing front desk operations, handling inquiries, and maintaining office systems. They are also responsible for processing listing documentation, managing deposits, and assisting with social media content.

Job details

About Us Right at Home Realty is Canada's largest independent brokerage, home to roughly 6,000 agents who build their businesses with us every day. Our job is to give them room to run and the support to grow, so they can focus on their clients while the rest just works. Right at Home Realty is part of myAbode, the AI-native company rebuilding the real estate back office from the ground up. myAbode runs the transaction platform behind the brokerage, processing 30,000+ deals a year, which means the people here get the stability and scale of an established brokerage with the tools, tech, and pace of a startup behind them. We're modernizing a traditional industry from the inside, and we're doing it in Canada. The Role Reporting to the branch's Managing Broker, you'll be the first point of contact for our agents, by phone, email, and at the front desk, and you'll own the paperwork that keeps their deals moving: listing validations, cancellations and suspensions, deposits, and compliance checks. This is an in-office, part-time role built around evenings and possibly Saturdays. Typical shifts are weekdays based on branch volume. Your schedule is set a month in advance. Some evening and weekend shifts you'll run solo, so you need to be someone who stays sharp, accurate, and calm without anyone looking over your shoulder. What You'll Own A listing validation queue that keeps getting shorter, without trading speed for accuracy Fast, friendly, accurate answers for agents by phone, email, and in person Clean, correct processing of listing cancellations and suspensions Deposit cheques received and processed properly, and agents told promptly when vendor cheques arrive RECO expiries tracked, and our systems kept up to date A branch that runs smoothly on evenings and weekends, including the shifts you cover on your own A hand in in-office events, seminars, and social media, when that's a fit for your strengths What We're Looking For Outstanding customer service and communication skills Accuracy under volume: you multitask in a fast-paced office and still catch the details Excellent computer skills and comfort picking up new systems Reliability and work ethic you can point to, plus the initiative to take the first step without being asked You work well independently and as part of a team Real estate brokerage experience, especially in a busy office, is a strong asset Experience with listing paperwork, including cancelling or suspending a listing Nice to have Familiarity with TREB platforms: Realm, SkySlope, BrokerBay Professional social media experience Why Right at Home Realty Right at Home Realty is where scale meets reinvention. Here's what that actually means: Real impact, real scale. Roughly 6,000 agents depend on what we do. Get it right, and you make thousands of livelihoods run smoother. That's the scale of the impact here. Real ownership. You own the back office that the largest independent brokerage in Canada runs on. End-to-end responsibility, real consequence, no hiding in process. Modernizing from the inside. With myAbode as our parent company running the back office, we bring startup tools and AI to a brokerage at national scale. We change a traditional industry from within. Fresh thinking over pedigree. The bar isn't "real estate experience," it's smart people applying fresh thinking for outsized impact. Builders welcome; settlers optional. The best of both. The stability of an established brokerage with a genuine transformation underway. A rare combination. A Note on AI in Our Hiring Process We use AI tools to support parts of our recruitment process, including resume screening, drafting job descriptions, generating interview questions, and transcription. It helps us move faster and focus more of our energy on the human parts of hiring that actually matter. We thank all applicants who apply; only candidates selected for an interview will be contacted. Right at Home Realty is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, or disability status. Should you require accommodation at any point during the process, please contact peopleteam@myabode.ca. Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.

What you’ll do

The Branch Administrator provides administrative support to real estate agents, including managing front desk operations, handling inquiries, and maintaining office systems. They are also responsible for processing listing documentation, managing deposits, and assisting with social media content.

Requirements

The ideal candidate possesses strong computer skills, particularly in Microsoft Suite, and demonstrates exceptional customer service and organizational abilities. Previous experience in real estate and familiarity with industry-specific software like Lonewolf or MLS is considered an asset.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• Microsoft Suite
• Data entry
• Communication
• Problem-solving
• Organizational skills
• Social media management
• Attention to detail
• Real estate administration
• Time management
• Inbound Calls
• Organizational Skills
• Brokerage
• Customer Service
• Computer Literacy
• Interpersonal Communications
• Problem Solving
• Operations
• Real Estate
• Social Media
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Branch Administrator
• Administrative Manager
• Office Supervisors
• Administrative Services Managers