Canada’s most visited museum and preeminent field research institute, with a collection of more than 18 million objects.
Toronto, Ontario
Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination. We live on in what we leave behind.
On-site · Toronto
Lead the day-to-day operations of the Museum Store, ensuring an exceptional visitor experience and seamless retail execution. Manage front-line staff, oversee merchandising strategies, and handle operational tasks such as cash management and scheduling.
On-site · Toronto
Deliver exceptional customer service and process retail transactions using Shopify POS to enhance the visitor experience. Maintain visually appealing merchandise displays and provide information regarding museum exhibitions and amenities.
On-site · Toronto
The Senior Assistant Manager leads daily retail operations, including staff supervision, merchandising, and cash management to ensure an exceptional visitor experience. They also collaborate with management to execute retail strategies and drive revenue growth while maintaining operational standards.
On-site · Toronto
The Promotions Ambassador will serve as a dynamic representative of the ROM, engaging diverse audiences onsite and offsite by sharing stories about exhibitions, programs, and collections. This role involves leading guided experiences like tours and scavenger hunts, animating promotional booths, and supporting marketing campaigns through administrative tasks and feedback collection.
On-site · Toronto
Support the delivery of public programs, talks, and workshops by managing day-of logistics and visitor entry. Provide administrative assistance to the Community Engagement and Lifelong Learning team through research and operational coordination.
On-site · Toronto
The Lead Promotions Ambassador promotes museum collections and exhibitions through guided experiences and promotional events both onsite and offsite. The role also involves supervising a team of Promotions Ambassadors and performing administrative tasks such as research and script editing.
On-site · Toronto
The Lead Promotions Ambassador promotes museum collections and exhibitions through onsite and offsite guided experiences and promotional activities. The role also involves supervising a team of Promotions Ambassadors and performing administrative tasks such as research and script editing.
On-site · Toronto
Lead daily Museum Store operations, including staff supervision, cash management, and opening/closing procedures. Execute merchandising strategies and maintain high operational standards to drive revenue and enhance the visitor experience.
On-site
WHO WE ARE Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a…
On-site
WHO WE ARE Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a…
On-site · Toronto
As a Security Guard, you will monitor alarms, CCTV, and access control systems, conduct patrols, handle crowd control, and respond to emergencies. You will also investigate incidents and improve security protocols to ensure the safety of the museum's employees, visitors, and artifacts.
On-site · Toronto
The Promotions Ambassador will serve as a dynamic representative of the ROM, engaging diverse audiences onsite and offsite to build awareness and drive attendance by sharing the Museum’s stories and collections. This role involves leading guided experiences like tours and scavenger hunts, and supporting promotional campaigns through setup/takedown of displays and data collection.