Loss Prevention Officer (Campbell River)

Job summary

The Loss Prevention Officer maintains an undercover presence on the sales floor to identify and address theft, fraud, and mischief. They are also responsible for conducting security audits, performing arrests, and documenting evidence through clear reports.

Job details

Protect and serve in a career with resource protection where you’ll make a difference in your community by ensuring the safety of our team members, customers, and business operations. As a Loss Prevention Officer, you’ll work undercover in plain clothes on the sales floor, blending into the store environment to conduct discreet observations, identify risks, and help prevent loss and protect company assets. Join our valued resource protection team and grow your career in a role you can take pride in. We are hiring a Loss Prevention Officer for our location in Campbell River, BC. You will be responsible for: Maintaining an undercover, plain-clothes presence on the sales floor while blending into the store environment. Conducting discreet observations to identify and address potential theft, fraud, and mischief. Approaching situations with a customer-first mindset. Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies. Conducting security audits of the building and assets. Performing arrests, ask to pays, and product recoveries. Adhering to all company policies and procedures. Documenting all evidence and typing clear and concise reports as required. You have: A valid BC Security Worker’s Licence with Security Guard endorsement. Reliable transportation with the ability to travel between various store locations. The ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with a high degree of professionalism and discretion. Strong communication skills, both verbal and written. Demonstrated ability to work well with minimal supervision. Integrity, enthusiasm, and willingness to Go the Extra Mile. Valid Advanced Security Training/AST (considered an asset). Fluency in a second language (considered an asset). Open availability (considered an asset). Here are some of the perks we have to offer: Get paid every Friday! Benefits & pension eligibility. Paid training with opportunities to learn and grow. Security license renewal fees reimbursed by the company. All equipment and PPE are supplied by the company. Exclusive team member offers and discounts. Educational reimbursement & scholarship opportunities. Wellness and team member assistance program. IND7 Compensation Details: $20.00 - $26.00 The compensation offered for this position will take into consideration location, education, skills, experience, and other factors. Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

What you’ll do

The Loss Prevention Officer maintains an undercover presence on the sales floor to identify and address theft, fraud, and mischief. They are also responsible for conducting security audits, performing arrests, and documenting evidence through clear reports.

Requirements

Candidates must possess a valid BC Security Worker’s Licence with a Security Guard endorsement and have reliable transportation. Strong communication skills, the ability to work with minimal supervision, and a professional demeanor are essential for this role.

Benefits

• Weekly pay • Benefits eligibility • Pension eligibility • Paid training • Security license renewal reimbursement • Supplied equipment and PPE • Team member offers and discounts • Educational reimbursement • Scholarship opportunities • Wellness program • Team member assistance program

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Loss prevention
• Security auditing
• Surveillance
• Risk identification
• Conflict resolution
• Report writing
• Customer service
• Asset protection
• Security protocols
• Communication skills
• Judgment
• Discretion
• Professionalism
• Energetic
• Business Operations
• Auditing
• Customer Service
• Communication
• Confidentiality
• Discounts And Allowances
• Sales
• Law Enforcement
• Loss Prevention
• Typing
• Enthusiasm

Job areas

• Security & Safety
• Retail
• Loss Prevention Officer
• Loss Prevention / Asset Protection Specialist
• Security Guards
• Retail Loss Prevention Specialists
• Protective Service Workers, All Other