Serco delivers innovative solutions across diverse sectors, including justice, defence, and health, by integrating expertise, technology, and partnerships to address complex global challenges.
Hook, Hampshire
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
On-site · Kapuskasing
Assess applicants’ eligibility and identity documents for Ontario driver’s licences, provide information and assistance, and administer vision, knowledge, and road-test services. Process licence transactions, collect fees, schedule road tests, investigate driver-record issues, and follow applicable safety, confidentiality, and operational requirements.
On-site · Hawkesbury
Conduct G2 and G road tests, assess applicants’ driving skills and compliance with traffic laws, and communicate results and areas for improvement. Provide customer service and licensing information, manage applicant records and inquiries, and follow operational, confidentiality, and health and safety requirements.
On-site · Ottawa
The Customer Service Agent evaluates applicant eligibility for Ontario Driver's Licences and provides assistance with various driver examination services. Responsibilities include conducting vision tests, processing transactions, scheduling road tests, and maintaining a safe, compliant work environment.