Science Stores Front Clerk

Job summary

Responsible for managing the Science Stores reception area, providing customer service, and maintaining stock levels. Duties include data entry for billing and ordering, as well as supporting the Receiver with shipping and receiving tasks.

Job details

Union/Affiliation: C.U.P.E. Local 3338 Pay range: $1,139.10 to $1,289.57 bi-weekly SFU Department Descr: Science Stores Position Grade: 8 # of openings: 1 Biweekly Hours: 35 Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. Science Stores supports the procurement of laboratory materials, supplies, and reagents essential for research and teaching on the Burnaby Campus. It offers researchers, technicians, and instructors convenient, off the shelf access to commonly used materials, equipment, reagents, solvents, personal protective equipment (PPE), and consumables. About The Role This position is responsible for providing customer service and overseeing the operation and control of the Science Stores reception area. They are responsible for helping to obtain materials behind the counter, maintaining shelf stock levels, data entry into the Science Stores computer system to ensure accurate recording of ordering, receiving, and billing for goods and services. The position helps to cover and provides support for the Receiver during busy periods, breaks, scheduled days off, and vacations by performing their duties to ensure continued services including ordering, shipping and receiving. The ideal candidate is a highly organized and service-oriented professional that has familiarity with lab supplies, materials and reagents. The candidate can demonstrate good judgment, effective communication, attention to detail, along with the ability to work independently while collaborating with internal teams and vendors. Experience with inventory control, and customer service will support success in this role. Qualifications High school graduation and two years of post-secondary education or formal certificate/diploma program equivalent that includes courses in Chemistry. Understanding of scientific nomenclature. 1 to 2 Years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable. Excellent customer service, interpersonal, and communication (oral and written) skills. Good knowledge of standard office practices, methods and equipment. Knowledge of inventory control, record-keeping, and standard operational procedures. Ability to successfully complete both the Transportation of Dangerous Goods - Surface the certification for the Transportation of Dangerous Goods - Air from Transport Canada (Training will be provided). Familiarity with lab materials and supplies such as chemicals, glassware, personal protective equipment and consumables. What We Offer At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338): 3 weeks’ vacation (prorated for the first year)* Hybrid-work program for eligible positions Employer paid defined benefit pension plan On-campus tuition waiver for employees and their immediate family members* Funding for professional development expenses* And more! Prorated for part-time employees Additional Information For external candidates, the starting salary is the first step of the salary range. Days/hours of work are Monday to Friday, 9:00am to 12:30pm. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

What you’ll do

Responsible for managing the Science Stores reception area, providing customer service, and maintaining stock levels. Duties include data entry for billing and ordering, as well as supporting the Receiver with shipping and receiving tasks.

Requirements

Requires high school graduation and two years of post-secondary education or a certificate including Chemistry courses. Candidates need 1 to 2 years of related experience and the ability to obtain Transportation of Dangerous Goods certifications.

Benefits

• Vacation • Hybrid-work program • Employer paid defined benefit pension plan • On-campus tuition waiver • Funding for professional development expenses

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• record keeping · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Inventory Control
• Data Entry
• Scientific Nomenclature
• Record-keeping
• Communication
• Organization
• Interpersonal Skills
• Office Practices

Job areas

• Science & Research
• Logistics
• Customer Service & Support
• Administrative
• Education