Sales Associate

Job summary

The Sales Associate is responsible for providing excellent customer service, including greeting customers and offering product recommendations. They also manage daily store operations such as processing payments, restocking shelves, and maintaining a clean and organized environment.

Job details

Work Location Wine & Beyond Township About the Role About Wine and Beyond Wine and Beyond is Western Canada’s largest liquor store. We pride ourselves on having a selection of over 6,000 wines, 2,500 spirits and 2,200 beers. Our stores are known for their incredible selection, unique product offerings, and the excellent product knowledge and customer service of our staff. About The Opportunity We’re looking for a motivated and dependable Sales Associate to join our team. If you bring a positive attitude and a willingness to learn, we’ll provide the training you need to succeed. This is a great opportunity for someone who enjoys customer service, teamwork, and a fast-paced environment. What You’ll Do As a Sales Associate, you support the daily operations of the store by ensuring customers have a great experience and the store remains clean, organized, and compliant. Your responsibilities include: Greet customers, answer questions, and provide product recommendations Operate the cash register, process payments, and issue receipts Restock shelves, receive deliveries, and complete basic inventory checks Check customer ID to verify legal purchasing age Maintain a clean, safe, and organized store environment What We’re Looking For Previous retail or customer service experience is an asset Valid ProServe Certification (or willingness to obtain) Ability to lift up to 40 lbs and stand/walk for most of the shift Reliable, positive, and willing to support the team to meet shared goals Comfortable working in a fast-paced environment What You’ll Enjoy Working with Us Opportunities for career growth and internal promotion Hands-on training with product knowledge development Supportive and inclusive team environment Employee discounts on products across all banners Flexible scheduling options Our Commitment to Diversity, Equity and Inclusion At Wine & Beyond, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic. Ready to Apply? If you’re enthusiastic, customer-focused, and eager to develop your product expertise, we’d love to hear from you. About SNDL SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate. Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences. Learn more about SNDL

What you’ll do

The Sales Associate is responsible for providing excellent customer service, including greeting customers and offering product recommendations. They also manage daily store operations such as processing payments, restocking shelves, and maintaining a clean and organized environment.

Requirements

Candidates should have previous retail or customer service experience and be capable of lifting up to 40 lbs. A valid ProServe Certification is required or must be obtained upon hiring.

Benefits

• Career growth opportunities
• Internal promotion opportunities
• Hands-on training
• Product knowledge development
• Supportive and inclusive team environment
• Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Inventory management
• Product recommendation
• Communication
• Teamwork
• Retail operations
• Stocking
• Time management

Job areas

• Retail
• Customer Service & Support
• Sales

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