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- Employment type
- Part-time, Contract
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Provide technical support to students regarding campus Wi-Fi, portals, and shared technology like Microsoft Office and Blackboard. Maintain the functionality of public computers and kiosks while documenting common technical issues.
Job details
Location: St. Clair College – Downtown Campus Position Type: Part-time | Student Position | About Us: St. Clair SRC Inc. (Student Representative Council) is the official student government representing students at St. Clair College. We are committed to enhancing the student experience through advocacy, services, events, and leadership opportunities. Position Overview: We are hiring an approachable and tech-savvy IT Tech Student to assist with basic technology support for students. This is a great opportunity for a student enrolled in an IT or Computer Studies program who enjoys helping others and solving everyday tech problems in a campus environment. Key Responsibilities: Assist students with logging into campus Wi-Fi, student portals, and other school systems. Provide support with printing, scanning, and photocopying using SRC printers and computers. Troubleshoot basic computer issues in SRC-operated areas (e.g., the Student Centre or SRC office). Offer guidance on using shared technology like email, Microsoft Office, and Blackboard. Help maintain functionality of public computers and kiosks. Keep basic documentation of common problems and solutions to support efficient help. Provide friendly, student-first service and support in person. Only qualified candidates will receive further communication from the SRC in-order to coordinate an interview. No in-person resumes will be accepted.
What you’ll do
Provide technical support to students regarding campus Wi-Fi, portals, and shared technology like Microsoft Office and Blackboard. Maintain the functionality of public computers and kiosks while documenting common technical issues.
Requirements
Candidates must be students currently enrolled in an IT or Computer Studies program. The role requires an approachable demeanor and the ability to provide friendly, student-first technical assistance.
Listed skills
- Customer service · Preferred
- Documentation · Preferred
- Troubleshooting · Preferred
- Microsoft Office · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical support
- Troubleshooting
- Customer service
- Wi-Fi configuration
- Microsoft Office
- Blackboard
- Printing support
- Scanning
- Photocopying
- Documentation
- Advocacy
- Communication
- Leadership
- Troubleshooting (Problem Solving)
- Technical Acumen
Job areas
- Technology
- Customer Service & Support
- Education
- Campus Technician
- Student Support Administrator
- Education Managers
- Education Administrators, Kindergarten through Secondary