Server/Bartender (Aurora)

Job summary

Provide attentive, consistent hospitality by connecting with guests, taking and entering orders, explaining menu items, and handling take-out and phone inquiries. Prepare drinks and the bar for service, maintain inventory and cleanliness, follow alcohol-service and food-safety procedures, and support the restaurant team.

Job details

Server at St. Louis Bar & Grill Location: 444 Hollandview Trl, Unit B7, Aurora, ON L4G7Z9 In this exciting part-time role, you will execute on our St. Louis Extraordinary Hospitality to create the ultimate guest experience! About St. Louis Bar & Grill Since opening our first location in 1992, St. Louis Bar & Grill has been dedicated to creating Devilishly Good times for Canadians. Our journey began with a simple mission: to serve up exceptional wings with the service excellence that Canadians deserve. Fast forward to today, with 80 locations across the country, we’ve kept our commitment of creating a Devilishly Good atmosphere with our famous wings, ribs and Garlic Dill sauce and are on a mission to create a world where everyone is a regular! What You’ll Do As a Server/Bartender at St. Louis Bar & Grill, you affect our guests’ view of our restaurant and our brand every time you interact with them. In order to create regulars, consistency in quality, presentation and service is essential! It is our goal to ensure that guests receive the same high level of hospitality and satisfaction whether it is their first or fifth visit. Conversation and presentation are essential! It is our goal to ensure our guests have their expectations exceeded each and every time they walk through our door! In this role you will have considerable responsibility in delivering extraordinary hospitality to our guests, ensuring that you are adhering to the “smart alcohol service” policies and food safety guidelines. What You Bring Enthusiasm for providing hospitality and hosting people, and a fantastic personality. A dynamic personality and positive attitude. An up-to-date Smart Serve. 1+ years of experience providing exceptional hospitality. You are at least 18 years of age. In This Role You Will Always deliver more than our guest expects through extraordinary hospitality. Establish a fantastic guest connection with each and every guest. Correctly enter guest orders into the POS system. Understand and being able to communicate all aspects of the menu. Ensure the St. Louis standard operating procedures are being executed correctly. Complete all duties listed on the servers cleaning checklist. Work as a team member to fellow servers and other roles throughout the restaurant. Maintain a clean and sanitized service area at all times. Perform additional tasks as assigned. Create a Guest First! energetic atmosphere – lights, blinds, music, TV’s, cleanliness. Answer phones within 2 – 3 rings and handle inquiries appropriately. Follow proper take-out etiquette. Promptly prepare drinks for team member orders and guests. Prepare the bar for service, including all mixes, garnishes, glassware, supplies. Ensure all products behind the bar are being kept out of the danger zone and held in proper containers. Maintain proper inventory. Record daily beer counts. Change kegs. Monitor guest behaviour. Perform additional tasks as assigned. This part-time role pays $17.60/hr plus gratuities. St. Louis Bar & Grill strongly believes in an inclusive culture and having diverse colleagues. We are an equal opportunity employer and should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know. We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

What you’ll do

Provide attentive, consistent hospitality by connecting with guests, taking and entering orders, explaining menu items, and handling take-out and phone inquiries. Prepare drinks and the bar for service, maintain inventory and cleanliness, follow alcohol-service and food-safety procedures, and support the restaurant team.

Requirements

Applicants should have at least one year of hospitality experience, an up-to-date Smart Serve certification, and be at least 18 years old. The role also calls for enthusiasm, a positive and dynamic personality, and a commitment to guest service.

Listed skills

• Teamwork · Preferred
• Food safety · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Bartending · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Hospitality
• Guest Service
• Communication
• Point-of-Sale (POS) Order Entry
• Menu Knowledge
• Smart Alcohol Service
• Food Safety
• Bartending
• Drink Preparation
• Bar Setup
• Inventory Management
• Beer Inventory Recording
• Keg Changing
• Cleaning and Sanitization
• Teamwork
• Guest Behaviour Monitoring

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support