Medical Office Assistant

Temporary Part-Time (4-6 months approximately) Monday, Tuesday and Wednesday: 8:30am - 4:45pm 46.50 hours per 2 weeks, 0.60 FTE St. Michael’s Health Group (SMHG) is a leading seniors’ housing and long-term care facility dedicated to providing compassionate, high-quality care to our senior residents. We are dedicated to providing wellness-focused holistic care and offer several levels of accommodation in multiple facilities and various programs in Edmonton and the surrounding area. To learn more about us please visit About SMHG [https://smhg.ca/about/]. We at the Hope Medical Clinic, St. Michael’s Health Care Services, are excited to invite applications for a temporary part-time Medical Office Assistant. We are looking for an experienced professional with a warm, welcoming personality, strong communication skills, and a passion for providing excellent client service to be the first point of contact in our department. This role is based at our Hope Medical Clinic, located at 7404 – 139 Avenue NW, Edmonton, Alberta, and reports directly to the Senior Manager, Healthcare Services. DUTIES AND RESPONSIBILITIES: * Answer phone calls, schedule appointments, and greet clients in a professional manner. * Prepare examination rooms and ensure they are properly stocked and sanitized. * Escort clients to examination rooms and assist them as needed, and perform basic pre-exam intake (eg. taking vital signs like blood pressure, height and weight). * Assist physicians during examinations and procedures, as required. * Perform basic point-of-care testing as directed (eg. urine dipsticks, rapid strep tests, glucose checks). * Ensure client medical records are updated, maintained according to privacy standards and available for attending physicians. * Review, organize and flag incoming lab results, diagnostic imaging and specialist notes for physician review and sign-off. * Process, send and track outpatient specialist referrals and coordinate diagnostic testing appointments for clients. * Manage pharmacy fax requests and process physician-approved prescription renewals. * Submit and track medical billing claims (eg. provincial or private insurance) and process payments for non-insured services. * Monitor and order clinical and office supplies to keep inventory adequately stocked. * Duties as assigned. EDUCATION: * The successful candidate will possess a minimum of three years recent Medical Office Assistant experience. * Experience with HealthQuest is an asset. * A Medical Office Assistant certificate is required. * Medical Terminology Certificate is an asset. * An interest in a Family Health Clinic environment is preferred. All successful candidates must have, prior to start date: * A current and clear Criminal Records Check with Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date. * A tuberculosis screening that has been completed no more than 12 months prior to the hire date. At St. Michael’s, we are committed to Diversity, Equity & Inclusion and seek qualified candidates who enrich our community with a variety of ideas, perspectives, and experiences. We encourage applications from individuals with varied cultural, educational, and professional backgrounds who are committed to meeting our mission of providing Care with Love and Dignity. Why Join SMHG: Based on the terms and conditions of employment, benefits may include: * Our comprehensive benefits keep you and your family well. * Health, dental and travel coverage * Short and long-term disability * Group RRSP * Health spending account * Employee discounts * Vacation, flex and personal leave day * Paid sick time * Training and development * Employee assistance program * Staff education program

The Medical Office Assistant will serve as the first point of contact, managing patient scheduling, intake, and administrative tasks. They will also assist physicians during examinations, perform point-of-care testing, and handle medical billing and record maintenance.

Candidates must possess a Medical Office Assistant certificate and a minimum of three years of recent experience in a medical office setting. A clear Criminal Records Check with a Vulnerable Sector Check and current tuberculosis screening are mandatory prior to the start date.

• Health insurance • Dental coverage • Travel coverage • Short-term disability • Long-term disability • Group RRSP • Health spending account • Employee discounts • Vacation leave • Flex leave • Personal leave day • Paid sick time • Training and development • Employee assistance program • Staff education program

• Customer servicePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Medical office administration
• Patient scheduling
• Vital signs monitoring
• Point-of-care testing
• Medical records management
• Medical billing
• Inventory management
• Communication skills
• Client service
• HealthQuest
• Medical terminology
• Referral coordination
• Pharmacy fax processing
• Sanitization
• Office Supply Management
• Rapid Strep Test
• Examination Room Preparation
• Professionalism
• Vital Signs
• Compassion
• Blood Pressure
• Medical Billing
• Medical Imaging
• Medical Records
• Diagnostic Tests
• Communication
• Training And Development
• Employee Assistance Programs
• Family Medicine
• Healthcare Services
• Holistic Health
• Long-Term Care
• Medical Office Procedures
• Medical Prescription
• Medical Terminology
• Point-Of-Care Testing

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

24 hours per week