Specialist, Process Improvement - Transforming Care

Posting Dates: July 8, 2026 to July 14, 2026 Contract Dates: August 10, 2026 to December 31, 2026 (may end sooner or be extended) At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do. WHAT YOU WILL BE DOING: The Process Improvement Specialist serves as an expert in Lean philosophy, theory and tools and reports to the Manager of Transforming Care. In addition, this position is responsible for: Coaching, guiding and mentoring a culture of continuous improvement in the pursuit of an excellent patient care experience Develop tools, support analysis, and implement strategies for the successful achievement of continuous improvement goals Facilitating and engaging participants using the Lean Management system Planning, developing and delivering education and training Providing one-on-one coaching, mentoring and support to individual leaders, staff and improvement teams This is a unique opportunity for a dynamic leader to showcase their strengths and talents in LEAN process improvement, process redesign, program evaluation and development. The Process Improvement Specialist will play a key leadership role in developing LEAN strategies and will work collaboratively at all levels of the organization to ensure quality service delivery. WHAT YOU MUST HAVE: Bachelor’s Degree (Master’s degree preferred) in Health Care Administration, Engineering, Business Administration, Quality Improvement or related field or equivalent combination of education and experience Minimum of three (3) years’ experience in Quality and Process Improvement using LEAN methodology Has implemented a Lean Management System, and has experience facilitating and managing QI projects, including Kaizen, 6S events, FMEA, PDSA, metrics development, process and Value Stream Mapping and other Lean tools and methods. Experience with the Strategy Deployment Demonstrated intermediate computer literacy in Microsoft Excel and Outlook Familiar with conducting experience-based co-design projects Knowledge and demonstrated experience leading change management, with the ability to apply change management principles and coach clinical teams through the change process Demonstrated leadership and personal drive to achieve results, and the ability to focus one’s attention on accomplishing key objectives and positive outcomes for oneself and one’s team Advanced analytical skills, with the ability to understand data sets. Advanced written and verbal communication skills, with the ability to deliver engaging, informative and well-organized presentations Demonstrated thoroughness and attention to detail Understanding of computers, software, and the ability to leverage these tools in a health care setting Advanced computer skills for Microsoft applications and productivity tools Ability to express ideas clearly, confidently and directly and work through conflicts and differences in a respectful way Ability to act as a mentor and understand the feelings, concerns and needs of other people, demonstrate care and interest towards them and establish and maintain productive relationships Ability to prioritize, manage time effectively and be flexible in an active work environment Demonstrates strong emotional intelligence and self-reflection Effective communication and interpersonal skills with ability to positively influence others and develop trusting internal and external relationships Physical ability to carry out the essential duties of the position Ability to regularly attend work in accordance with the Attendance Support Program Acceptable performance record that is aligned with STEGH values and code of conduct WHAT WE PREFER YOU TO HAVE: Healthcare and Industry experience Lean Six Sigma Training Yellow or Green Belt HOURS: The successful candidate will work Monday – Friday (37.5 hours weekly) with a willingness to adjust their schedule to meet the needs of the organization. WHAT’S IN IT FOR YOU? Health Care of Ontario Pension Plan (HOOPP) Full-Time Status: Paid vacation and a comprehensive benefits plan Part-Time Status: Percentage of earnings in lieu of vacation/benefits Training and development opportunities Access to our Health and Wellness 360 Program, including an onsite social worker Yoga, stretching, mindfulness sessions, and much more! Access to a walking track, exercise circuits and the hospital gym An opportunity to contribute to a compassionate, diverse, and talented workplace Be a part of a team environment where ideas for continuous improvement are encouraged and heard Ready to Join the Team? Apply today! *This posting is to fill an existing vacancy within the organization

The Process Improvement Specialist is responsible for coaching and mentoring a culture of continuous improvement and implementing strategies for achieving improvement goals. This role involves facilitating Lean Management practices and providing support to leaders and teams.

Candidates must have a Bachelor's degree in a relevant field and a minimum of three years of experience in Quality and Process Improvement using Lean methodology. Experience with Lean tools and change management principles is also required.

• Health Care of Ontario Pension Plan • Paid Vacation • Comprehensive Benefits Plan • Training and Development Opportunities • Access to Health and Wellness 360 Program • Access to Walking Track • Access to Exercise Circuits • Access to Hospital Gym

Identified from the job description. Confirm important requirements above.

• Lean Methodology
• Process Improvement
• Coaching
• Mentoring
• Change Management
• Data Analysis
• Communication
• Team Collaboration
• Quality Improvement
• Project Management
• Training Development
• Emotional Intelligence
• Attention to Detail
• Microsoft Excel
• Microsoft Outlook
• Value Stream Mapping

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Jan 4, 2027