Financial Services Processing Administrator Development Program

Job summary

The administrator provides administrative and technical support to financial services staff by processing member transactions and managing registered and non-registered products. They also conduct year-end activities and provide support to the finance and administration department as needed.

Job details

About StellerVista StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities. Our mission is to be more than just a financial institution, but a vital part of the local fabric. In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc. The Opportunity If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Financial Services Processing Administrator. Position Overview As the Financial Services Processing Administrator, you will provide quality service to internal members and contribute to the success of StellerVista through the achievement of department service goals. You will also provide administrative and technical support to Financial Services staff in the processing of member-generated transactions for registered & non-registered products , designated estate transactions and supports MasterCard and Member Card programs. Furthermore, you will process financial services transactions not generated directly by members and conduct a variety of year-end activities relating to registered products for all branches. On a relief, rotational or assigned basis, you will provide administrative support to co-workers within the Finance and Administration Department. (This position is a Bargaining Unit position) Schedule Description Permanent Part-Time – (17.5 hours/week) Monday - Friday: 10:30am – 2:00pm daily **Note: Additional hours/days may be required, often on short notice, subject to operational requirements. ** Although the position is being posted at 3.5 hours daily, the position is one in which increased hours may be required. We are aware of the following situations, however there may be others, as operational needs dictate: * Month-end duties/tasks (often the first week of the month). It is anticipated to be 5 hours daily. * Registered Product Season and Year-End Activities – to be determined when monthly scheduling is completed January – March annually. It is anticipated full-time or near to full-time hours may be required during this peak season. Wage scale: $26.66/hr - $30.46/hr. Minimum Qualifications: This is a DEVELOPMENT PROGRAM, meaning, we will train you step by step. Do you have a secondary school diploma plus two years of experience in a member service and/or Financial Services position from a Financial Institution? We Value: * Accountability - to our members, the StellerVista team, and our communities * Responsiveness – to listen and care so to provide exceptional service and advice. * Ability to build trust – with members and others in the StellerVista team. * Foster belonging - our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other * Excellent Communication skills - written and oral * Professional image * Credit Union knowledge of lending and deposit products and services. * Personal computer literacy – keyboarding, email programs, Word & Intermediate Excel capabilities Candidates with an equivalent combination of education and experience will also be considered. Successful applicants will also be required to upgrade skills yearly by taking related courses in your education course checklist. At StellerVista Credit Union we are proud to offer an employee experience that includes: * Opportunity for professional growth and development * A supportive and inclusive work environment * The opportunity to make a meaningful impact in the lives of our members and the community * A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage * Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement About the Kootenay Region The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation. In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it's skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts. The region's rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move. Job Location – Cranbrook, B.C. Closing Date – Open until filled. How to Apply If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please email us at employment@stellervista.com [employment@stellervista.com] We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check. We’re proud of our team. They make us who we are.

What you’ll do

The administrator provides administrative and technical support to financial services staff by processing member transactions and managing registered and non-registered products. They also conduct year-end activities and provide support to the finance and administration department as needed.

Requirements

Candidates must possess a secondary school diploma and at least two years of experience in a member service or financial services role. Proficiency in personal computer use, including Microsoft Word and intermediate Excel, is required.

Benefits

• Professional growth and development
• Supportive and inclusive work environment
• Extended benefits
• Pension programs
• Health and wellness programs
• Competitive vacation entitlement

Listed skills

• Administrative Support · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Member service
• Financial services
• Administrative support
• Technical support
• Transaction processing
• Communication skills
• Keyboarding
• Email programs
• Microsoft Word
• Intermediate Excel
• Accountability
• Trust building
• Diversity and inclusion
• Professional image
• Courage
• Administrative Support
• Workplace Inclusivity
• Microsoft Excel
• Reconciliation
• Textiles
• Communication
• Computer Literacy
• Cultural Diversity
• Economic Growth
• Finance
• Financial Services
• Relationship Building
• Scheduling

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Financial Services Administrator
• Project / Program Administrative Assistant
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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